QEI Coordinator- Repair (Chicago)

Group Presentation

With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world’s leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company’s most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE – move beyond.

The first 3 letters in workplace safety are Y-O-U!

TK Elevator is currently seeking an experienced QEI Coordinator located in Chicago, IL.

The critical position of QEI Coordinator ( Q ualified E levator I nspection) coordinates each step of the process for repair projects including communicating from sales through billing with each collaborative party.

ESSENTIAL JOBN FUNCTIONS:

• QEI Coordinator tasks and manages repair projects from inception through completion utilizing the Oracle ERP System Repair Management tool
• Provide pricing to our existing customer service base
• Coordinate inspections
• Works with Account Management Team/ Service Operations Department
• Manage task and QEI proposals through completion
• Responsible for utilizing CRM and Repair Management Tool
• Coordinate each step of the process
• Work closely with payroll and billing upon completion of a repair opportunity to close the project

EDUCATION & EXPERIENCE:

• High school diploma or GED (general education degree); one year certificate from college or technical school; or three to six months related experience and/or training in basic business administration; or equivalent combination of education and experience
• Effective professional interpersonal communication – written and verbal – are critical to the success of this position
• Inside sales experience is preferred
• Elevator administrative experience preferred
• Oracle database experience preferred; Excellent Microsoft Office skills preferred
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

To apply to a position, please click on the Apply Now button.

For any additional questions or job specific requests, please use the contact
below and include the Job Requisition Number as a reference.

[email protected]

Salary range: $26-$32 per hour. The role offers an annual incentive program.

Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered

• Medical, dental, and vision coverage
• Flexible spending accounts (FSA)
• Health savings account (HSA)
• Supplemental medical plans
• Company-paid short- and long-term disability insurance
• Company-paid basic life insurance and AD&D
• Optional life and AD&D coverage
• Optional spouse and dependent life insurance
• Identity theft monitoring
• Pet insurance
• Company-paid Employee Assistance Program (EAP)
• Tuition reimbursement
• 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:

• 15 days of vacation per year
• 11 paid holidays each calendar year (10 fixed, 1 floating)
• Paid sick leave, per company policy
• Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.

TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.

Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at [email protected] or call 1-844-427-5461.