Revenue Cycle & Contracts Associate

This is a hybrid role in Chicago, IL.

Turquoise is launching an Associates Program designed to bring exceptional early-career talent into the heart of our operations. As an Associate, you will be embedded on our Implementation and Customer Support teams, contributing directly to client-facing deliverables while building deep expertise in healthcare revenue cycle management and managed care contracting.

This role offers hands-on experience from day one. Associates support health systems and payers in understanding their contract economics, assist with validating our AI-powered contract intelligence tools, and help ensure clients receive accurate and well-structured data that supports their operations.

We are a growth-stage startup moving fast, thinking big, and hiring people who want to do the same. If you are energized by hard problems, curious about how healthcare actually works, and ready to learn a lot quickly, you will fit right in.

Responsibilities:

• Support client implementations by building machine readable files machine-readable files (MRFs) that comply with federal price transparency requirements.
• Construct scenario models that allow clients to visualize and analyze the financial impact of contract rates across payer and service line combinations.
• Produce clear, accurate rate summaries that translate complex contract language into actionable insights for clients.
• Identify patterns in repetitive workflows and propose scalable solutions, from documentation improvements to process automations, that reduce manual lift for the broader team.
• Perform quality assurance on outputs from Turquoise’s AI systems, validating extracted contract “tags,” payer and provider identifiers, lines of business, and contract rate data for completeness and accuracy.
• Partner with Implementation Managers and Support Leads to keep client onboarding milestones on track and data deliverables error-free.
• Develop fluency in managed care contracting structures, reimbursement methodologies, and the regulatory landscape governing healthcare price transparency.
• Continuously surface and document QA findings to inform improvements to our AI systems and internal workflows.

Here’s what you bring to the role:

• Bachelor’s degree in Finance, Economics, Mathematics, Computer Science, Statistics, or a related field that demonstrates rigorous, analytical thinking.
• 0-3 years of professional experience; we welcome recent graduates and early-career professionals who are eager to grow.
• Strong attention to detail and a commitment to producing accurate, well-organized work.
• Comfortable working with structured data: spreadsheets, tabular datasets, and logical frameworks are your natural habitat.
• A problem-solver’s mindset: you enjoy breaking down ambiguous situations and working toward clear, defensible answers.
• Strong written and verbal communication skills; you can explain technical findings to non-technical stakeholders.
• Self-motivated and curious. You are proactive and interested in continuously learning new concepts.

Bonus points:

• Exposure to healthcare, health insurance, or health IT through coursework, internships, or work experience.
• Familiar with revenue cycle management, managed care, or hospital billing concepts.
• Experience with SQL, Python, or similar tools for data analysis.
• Prior experience in a startup or fast-paced, ambiguous environment.

Benefits:

• Comprehensive medical, dental, and vision coverage. We pay up to 100% of employee premiums and 60% for dependents.
• Competitive salary commensurate with experience.
• Equity participation in a high-growth company.
• 401(k) with company matching.
• An opportunity to work on problems that are changing how healthcare pricing data is used across the industry

Location:

This role is based in Chicago, IL. We operate on a hybrid schedule with an expectation of at least 3 days per week in the office. We believe that being in the room together. Whiteboarding, problem-solving, and building relationships accelerates everything.

About Turquoise Health

At Turquoise, we're making healthcare pricing simpler, more transparent, and lower cost for everyone. Have you or a family member ever gotten an MRI, a lab, or even a straightforward surgery without knowing the cost in advance? That's bonkers, right? We're working to fix that.

We're a Series B startup backed by top VCs a16z, Box Group, Bessemer Venture Partners, Tiger Global, Adams Street, and Yosemite. Most importantly, we're an accomplished group of folks (moonlighting as authors, bass players, improv instructors, chefs, linguists, and trivia buffs) with a passion for improving healthcare. We're eager to find ambitious and well-rounded teammates to join us on this mission.

While we work with team members and contractors in the US and around the world, we operate on US business hours and work with clients entirely based in the US. For this role, we are seeking US-based candidates.

We strongly encourage BIPOC, people with disabilities, and LGBTQIA+ folks to apply for any open roles of interest. Healthcare affects all people differently, but it significantly affects those in underserved communities. With a robust, diverse team, we are stronger and better equipped to change the future of healthcare for all.

Disability Accommodation Email

Turquoise is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require assistance or an accommodation with the hiring process, please contact [email protected]