Principal Software Engineer - Digital & Web

Job Description

Job Description

Who We Are

Oncourse Home Solutions (OHS) is a people-centric, $500M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.8+ million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.

As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse SUPER’—Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don’t have to. As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.

This role is based in our Naperville, IL office. A regular in-office hybrid model (generally T-Th in office, M&F remote) is required, as our office environment is a key driver of our company culture and employee experience.

Position Summary: As a Principal Software Engineer, you will be working on several of the key technology initiatives leveraging cutting edge data, cloud and integration technologies. Working within Digital and Web team, you will be involved in designing and developing end to end external facing applications.

Responsibilities include but are not limited to:

• Serve as a hands-on technical lead contributing to and directing the efforts of other development resources, including internal and external team members
• Contribute to the ongoing evolution of the existing portfolio of applications and services.
• Design, develop, modify, implement, and support software components across the software stack.
• Work on emerging technology trends, especially in SaaS, cloud computing, and DevOps space to identify and implement better solutions to address business needs.
• Execute in a smart way to increase efficiency, reduce costs, and drive business value.
• Determine root cause for complex software issues and develop practical, efficient, and permanent technical solutions.
• Adopt an API centric approach of integrating to mid-office applications and to partners.
• Work in close partnership with cross-functional teams and management.
• Develop software solutions by identifying user needs, conferring with users, and studying systems flow, data usage, and business processes.
• Follows the software development lifecycle.
• Documents and demonstrates solutions by producing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.
• Writes unit test code that demonstrates code correctness.
• Works closely with a team of frontend and backend engineers, product managers, and analysts.

We're Excited if This is You

Experience and Qualifications of the Role

• Minimum of 12 years of designing and developing complex Full Stack custom applications using Java, Angular, React, Node.js, MongoDB, RabbitMQ, Kafka or other equivalent programming languages.
• Hands-on experience with micro-services architecture pattern and understanding of various technical components supporting.
• Have a good understanding of containerization concepts (viz. Docker or Kubernetes).
• Have a good understanding of various integration patterns, SOAP/REST protocols, WebSockets, and familiar with XML, JSON .
• Designed high-availability applications in a multi-tier cloud architecture, including database, service/API, and UI components of the application
• Demonstrate familiarity with Continuous Integration and Continuous Deployment concepts along-with necessary tools like Puppet, Chef, VSTS, Maven, Jenkins, JIRA etc.
• Extensive experience with emerging and cloud-based technologies on AWS and/or Azure.
• Developing applications that integrate with multiple databases, experience using No SQL DBs is an advantage.
• Strong experience with digital technologies and optimizing customer flow in a D2C mode.

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We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing. The base pay range for this position is $142,000- $190,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target.

Our benefits include but are not limited to healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.

Join our SUPER Team and Enjoy Amazing Benefits!

• Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy.
• Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.
• 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan.
• Generous Paid Time Off: Take the time you need to recharge and relax.
• Education Assistance Program: Invest in your growth and development with our support.
• FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
• Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.
• Vibrant Company Culture: Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.

Competencies

Business Acumen - Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.

Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Drive For Results - Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Functional /Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Interpersonal Savvy - Relates well to all kinds of people, up, down and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably

Problem Solving - Is tolerant with people and processes; listens and checks after acting; tries to understand the people and the data after making judgments and acting; waits for others to catch up after acting; sensitive to due process and proper pacing; follows established process.