REMOTE Patient Account Representative
Job Title: Patient Account Representative (Remote)
Pay: Up to $22/hour (based on experience)
Location: 100% Remote
Schedule: Full-time | Monday–Friday 8am-5pm
About the Role
LaSalle Network has partnered with a US based Revenue Cycle Management Firm seeking a detail-oriented and dependable Patient Account Representative to support their revenue cycle operations. In this remote role, you will be responsible for managing patient accounts, resolving billing issues, and providing excellent customer service to patients regarding their balances and insurance inquiries.Key Responsibilities
Review, manage, and follow up on patient accounts and outstanding balances
Communicate with patients via phone, email, and/or portal to resolve billing questions
Explain insurance benefits, patient responsibility, and payment options clearly and professionally
Post payments, process adjustments, and update account notes accurately
Work insurance denials, underpayments, and eligibility issues as needed
Collaborate with internal billing, coding, and insurance teams to resolve account discrepancies
Maintain compliance with HIPAA and company policies at all times
Qualifications
1+ year of experience in healthcare billing, patient accounts, or revenue cycle preferred
Strong understanding of insurance benefits, EOBs, and patient responsibility
Excellent communication and customer service skills
Strong attention to detail and ability to manage multiple accounts efficiently
Comfortable working independently in a remote environment
Proficiency with billing systems and basic computer applications
Preferred Experience
Experience with hospital or physician billing
Familiarity with Medicare, Medicaid, and commercial insurance plans
Prior remote work experience
What We Offer
Competitive hourly pay up to $18-22/hour
Fully remote work environment
Consistent full-time schedule
Supportive team and training provided
Opportunity for growth within the organization
If you are interested in this role, Please apply today!
Arden Dyer
Recruiting Lead #LI-AD1
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