Associate Director, Financial Aid Systems

Position Title

Associate Director, Financial Aid Systems

Category

Administrative

Position Number

Posting Number

S0001349

Location

Hybrid - Chicago/Schaumburg

Open Date

02/18/2026

Close Date

Open Until Filled?

Yes

Job Type

Full-Time

Working Hours

Position Summary

Roosevelt University Financial Aid Services is seeking an Associate Director of Financial Aid Systems within the Office of Financial Aid Services. The Office of Financial Aid Services administers financial aid for Roosevelt University’s undergraduate, graduate, and doctoral students and plays a critical role in supporting student access, success, and institutional enrollment goals.

The Associate Director provides strategic leadership and functional oversight for the University’s financial aid management system, external system interfaces, reporting, web and portal services, and related technologies. This role ensures efficient workflows, high-quality customer service, data integrity, and compliance with federal, state, and institutional regulations. The Associate Director serves as a key partner to Enrollment Management and Information Technology, advancing a forward-looking financial aid technology strategy that enhances operational effectiveness and the student experience.



Why Join Roosevelt University:

This role offers an opportunity to shape the future of financial aid technology at an institution committed to student access, service excellence, and continuous improvement. The Associate Director will play a central role in modernizing systems, strengthening data-informed decision-making, and enhancing the student experience in a collaborative, enrollment-focused environment.

This position may be based at either Roosevelt University’s Chicago or Schaumburg campus. It is a hybrid position, requiring on-campus presence a minimum of three days per week.

Roosevelt University offers many great benefits. Please review our benefits in further detail by clicking this link:



The salary range for this position is $75,000-$78,000



Title IX Contact Information: Federal Title IX policy requires that all colleges and universities make known the contact information for the person responsible for coordinating its efforts to comply with Title IX regulations. At Roosevelt University, the Title IX Coordinator is Natasha Robinson. Her office is located in the Auditorium Building of the Chicago campus, 430 S. Michigan Avenue, AUD 476B. She can be reached at 312-281-3245 or [email protected].


Do not contact this email address for inquiries about your job application; if you have questions, you may email [email protected] .

Knowledge, Skills and Abilities Required

• Bachelor’s degree.
• Minimum of five years of experience administering or supporting Ellucian Banner, including Ellucian BDMS, BCM, and Ellucian Action Line.
• Experience with databases, reporting tools, and emerging technologies within higher education

Years of Experience Required

5

Required Education

Bachelor's Degree

Certification/Licensure Required

Minimum Qualifications

Please see Knowledge, Skills and Abilities Required section.

Preferred Qualifications

• Understanding of data governance, data definitions, classifications, and sensitivity of information.
• Demonstrated project management skills, including experience supporting system implementations, conversions, or major upgrades.
• Strong analytical skills with a demonstrated commitment to data integrity and validation in complex systems.
• Excellent verbal and written communication skills, with a strong customer service orientation and experience working with diverse stakeholders.
• Programming and data integration experience.
• Experience providing administrative or programmatic support within an enrollment, financial aid, or student services context

Equipment Operated

Office equipment (desktop computer, laptop, office copier/printer

Working Conditions

Normal climate-controlled office environment is provided. Job is largely sedentary, but there is a need to move about the office and buildings frequently.

Priority Application Instructions

Departmental Contact Information