Global Account Director

Job Description

Job Description

Elite Technology is a leading, independent technology company that helps law firms drive profitability through improved operational effectiveness, increased efficiency, and greater visibility across their business. Our cutting-edge digital financial management and business operations solutions drive success for firms around the globe by improving finance and accounting operations, including billing, invoicing, payments, and financial reporting. By bringing together data, insights, and tools, we enable law firm leaders to make informed business decisions to build and manage their businesses more effectively and efficiently.

Job Description:

Elite Technology is seeking a high-performing Global Account Director to manage and expand relationships with our most strategic clients. This is a key role within our fast-paced, growth-focused SaaS organization, responsible for maximizing client success and driving revenue across a portfolio of complex, high-value accounts. You will bring deep expertise in legal technology, ERP/financial systems, and strategic, value-based selling to influence C-level stakeholders and deliver transformational solutions.

What You'll Do:

• Own and grow a portfolio of global, multi-million dollar client relationships, ensuring long-term satisfaction and expansion.
• Serve as the primary executive contact for strategic accounts, positioning yourself as a trusted advisor to legal and finance leaders.
• Develop and execute comprehensive account strategies aligned with each client's goals and industry trends.
• Lead Quarterly Business Reviews (QBRs), engaging cross-functional teams to deliver measurable client outcomes.
• Identify and close new revenue opportunities, including upsells, cross-sells, and transitions from on-prem to cloud.
• Deliver persuasive product demos and executive-level presentations to showcase value and ROI.
• Collaborate with internal teams—including product, implementation, and customer success—to ensure exceptional delivery.
• Track pipeline and performance through Salesforce and other CRM tools to drive results and accountability.
• Stay ahead of legal industry trends and competitive positioning to guide consultative sales conversations.
• Represent Elite at key industry events and client meetings as a senior commercial leader.

What You'll Need:

• 7–10 years of experience in enterprise SaaS sales and account management, preferably in legal tech or legal services.
• Proven success managing and growing multi-million dollar enterprise accounts in complex B2B environments.
• Deep experience selling ERP, financial, or business management software solutions.
• Fluency in value-based and strategic selling methodologies (e.g., MEDDIC, Challenger, SPIN, etc.).
• Demonstrated success in driving client ARR growth through strategic account development and expansion initiatives.
• Ability to build and maintain long-term relationships with senior stakeholders, including CFOs, CIOs, GCs, and Managing Partners.
• Strong presentation, negotiation, and commercial storytelling skills with the ability to influence C-level buyers.
• Experience in sales leadership or team mentorship roles is strongly preferred.
• Proficiency in Salesforce and other sales technology platforms.
• Bachelor's degree required; MBA or equivalent business training preferred.

Benefits:

• Competitive Compensation Package ($130,000 - $150,000 + variable component)
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with an Employer Contribution
• Professional Development Opportunities
• Time Off
• Wellness Initiatives

Please note that we do not offer sponsorship for this position.

Additional Information

At Elite Technology, we embrace an employee-centric, flexible work model that empowers you to do your best work in the environment that suits you. However, we also recognize the importance of in-person collaboration for key moments that truly matter.

In our flexible remote approach, you have the freedom to choose a workspace within your home country that best fits your needs. Our corporate offices are located in New York City, Los Angeles, Costa Rica, and the Philippines, providing additional options for those who prefer or need a hybrid work environment.

Our diverse global team spans the U.S., Canada, U.K., Costa Rica, the Philippines, and Australia. Please note that at this time, we are unable to hire employees located in Quebec or Ontario Provinces, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma .

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We are proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also provide reasonable accommodation for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

We are not accepting applications submitted through recruiting agencies.