Field Technician I

Black Rock Groups
South Holland, IL

Overview

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is to one of Our clients is an American telecommunications company headquartered in Monroe, Louisiana, that offers communications, network services, security, cloud solutions, voice, and managed services.

Position: Field Technician I

Location: South Holland, IL, 60473

Duration: 6 Months

Job Type: Contract

Work Type: Onsite

Job Description:

Summary:

  • Under regular supervision, performs basic tasks and projects with lesser complexity.

  • Relies on established guidelines and/or detailed direction for installation, decommissioning and troubleshooting problems of network equipment and circuits.

  • Responsible for preventative and demand maintenance of the network, critical infrastructure, materials management, and becomes familiar with the company's systems and applications.

  • In some instances, may be responsible for the outside plant network in a given geographic boundary, including metro and long haul fibers.

External Essential Duties:

  • Responsible for asset management processes deliveries and replenishes consumables. Coordinates shipping and receiving of materials.

  • Maintains tools, test sets, and electronic equipment including, but not limited to: fiber optic transmission equipment, lightwave multiplexing equipment, AC and DC power equipment.

  • Assists in installs, provisions, tests, and maintains DS0 thru 400G services.

  • May install and test transmission/switching equipment.

  • Troubleshoots network equipment, removes and replaces defective modules, tracks spares and ensures repair.

  • Monitors/ locates route and assists in executing restoration in the event of a service interruption, proactively responds to potential problem areas in order to ensure integrity of the network.

  • Responsible for learning all of the systems and applications required to perform the job function adequately.

  • Updates installation records, enters appropriate detailed log information on trouble tickets for reference, and provides reports to others on status updates and issues related to assignments.

  • Performs preventive/scheduled maintenance and inspections on equipment and on the critical infrastructure including, but not limited to: HVAC systems, high-voltage electrical systems, DC Power Plants. Basic Qualifications:

  • Utility locating is the process of using technology such as ground penetrating radar to create a map of all the cables, pipes, and other services under the surface of a site.

  • Minimum skills required to perform in this role.

Education Requirements:

  • High School Diploma/GED or 1 year of relevant job experience.

Relevant job experience is described as:

  • Job experience in similar industry.
  • Job experience with similar essential duties.

Physical Requirements:

  • Sit, climb, balance, stoop, kneel, crouch, and crawl; lift 50 lbs.

  • Valid drivers license required; works in all weather conditions.

Preferred Education, Skills and Experience:

Education and Experience:

  • 2 yrs.

Education Level:

  • High School/GED.

Field Of Study:

  • Electronics or Telecommunications.

  • A combination of education and experience is acceptable: Yes, Attention to detail with good organizational capabilities.

  • Ability to prioritize with good time management skills.

Knowledge, Skills or Abilities

  • 0-2 years network monitoring, installation, or maintenance/repair.

  • Entry-level technician with experience and/or knowledge of at least one of the four major technician disciplines.

  • Those technical disciplines are: Transmission (DS1/DS3/SONET), Switching (circuit-switching/SS7), TCP/IP (routers/higher-layer protocols), and Outside Plant (Fiber locating, OTDR, Mass Fusion Splicing, etc.).

  • Have knowledge of locating fiber optic cable, right-of-way, and As-Builts.

  • Must maintain site security and cleanliness.

  • Must have PC skills and be well versed in Microsoft Windows and Office applications.

  • Must possess the ability to quickly learn corporate databases.

  • On-call 24x7 on a rotational basis, on stand-by, call out, dispatch, and overtime are required as dictated by the business.

  • External Disclaimer Work Environment- Government Security

  • 1-2 Years of Experience

TekWissen Group is an equal opportunity employer supporting workforce diversity.

Posted 2025-07-30

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