Shift Lead

Job Description

Job Description

Join our team at Cloud9 Cannabis as a Shift Lead in our dispensary located in Schaumburg, IL! In addition to joining an incredible team, our team members will also enjoy tips and weekly samples that are valued from $1-$300! We also offer an employee discount of 30%!

We are seeking Shift Leads to oversee the daily operations of the dispensary, ensuring exceptional customer service, manage inventory, and lead our team to success. Reporting directly to the General Manager, you will be at the forefront of creating a positive and efficient environment for both staff and customers.

Responsibilities and Duties

• Supervise and lead dispensary staff in daily operations.
• Train and cross-train team members in various tasks.
• Ensure compliance with operational guidelines, safety protocols, and security measures.
• Manage inventory processes including intake, reconciliation, and compliance functions.
• Oversee cash handling procedures and supply ordering.
• Maintain facility cleanliness and address maintenance needs promptly.
• Cultivate a culture of exceptional customer service to promote loyalty and retention.
• Communicate effectively with customers, promote deals and promotions, and address customer feedback promptly.

Requirements

• Bachelor's degree in business, operations, or related field preferred; equivalent experience considered.
• Proficiency in Google Suite, Microsoft Office Suite, and relevant dispensary software.
• Knowledge of cannabis industry practices including cash handling, compliance, and inventory management.
• Strong leadership skills with excellent communication and delegation abilities.
• Ability to adapt to a fast-paced environment while maintaining accuracy and compliance.
• 21 years of age with a valid driver's license.
• Ability to pass background checks as required by cannabis laws.

Compensation

$18—$18 USD

Why Join Cloud9 Cannabis?

Cloud9 Cannabis will be opening several retail cannabis dispensaries throughout the state of Illinois. We provide exceptional service to our clients and customers. Our expertise and experience in other industries have enabled us to become a successful startup organization in the growing cannabis market.

People are the most important ingredient at Cloud9 Cannabis. Each team member impacts our business, and we share a genuine entrepreneurial spirit and relentless drive to always raise the bar. Together, we nurture a deep sense of community in our organization with a true passion and love for what we do.

We Run on EOS

At Lucky Lincoln Gaming, we run on EOS (Entrepreneurial Operating System). EOS is a set of concepts and tools designed to prioritize our vision, align our teams, and streamline processes, ultimately driving growth and accountability throughout the organization.

Our Core Values

• Get it done attitude! We take ownership of our tasks and challenges, actively seeking solutions and utilizing available resources. While we strive to resolve issues independently, we are also open to seeking guidance when necessary, bringing forward options and ideas to effectively collaborate.
• 5 Star Hospitality! Our customers are paramount, and we prioritize their needs with a sense of urgency and attentiveness, with the aim of exceeding their expectations. We extend this hospitality mindset to our employees and colleagues, recognizing that their satisfaction contributes to overall success.
• Positive Culture! We engage our customers and coworkers with respect, positivity, and open communication. We always have each other's backs and foster a culture of collaboration and teamwork.
• Self-propelled! We have a strong desire to learn and grow both personally and professionally. With a pilot mentality, we are self-motivated and believe we can get anywhere we want to go.
• Communicate Forward! Effective communication is fundamental to our success. We prioritize keeping everyone informed and aligned, sharing information through appropriate channels to ensure clarity and transparency

Equal Employment Opportunity

Lucky Lincoln Gaming, Cloud9 Cannabis, Take Flight Hospitality, Midwest Real Estate, Aviator Coffee and Cocktails, and Pilot Pizza all provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We are committed to an inclusive, equitable and accessible workplace. Accommodations are available upon request for candidates taking part in all aspects of the selection process.