Project Reliability Manager Mobility Customer Services

Pioneering in America, from the first mile to the last. This is what drives us.

For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United States. Rail systems must do one thing above all: run. With modern maintenance solutions – from diagnostics to data-based action recommendations, from quick delivery of replacement parts to strategically planned modernization – we ensure your systems' highest reliability and availability: 100% Railability . We are constantly developing new, intelligent mobility solutions that increase the availability of infrastructure for society, optimize route usage and create a new quality of travel.

Good service means we are there for our partners and customers when they need us – and beyond. That is because we define ourselves by what we do. Every day, every hour, every minute. We help our customers move the world.

“We’re proud to be Great Place to Work® certified—a reflection of our commitment to creating an environment where innovation thrives and every voice matters. Apply today and be part of shaping the future with us!”

Position Overview:

Siemens Mobility Inc is GROWING and seeking to fill a position in an exciting railroad environment in Chicago, IL. This job entails direct support in fleet reliability and maintenance planning for the different Siemens electrical and diesel-powered Locomotives, as well as our numerous light rail vehicles and street cars, and duties as directed to support Siemens Customer Service. The Project Reliability Manger also provides technical guidance to our contractual depots, and administrative services to our Reliability and Service Managers.

What your day-to-day will look like:

Failure Tracking

• Monitor locomotive failures captured in the fleet failure database
• Review and validate incoming failure records for accuracy and completeness
• Determine Siemens responsibility for each recorded failure
• Identify the failed component for each failure event
• Assign an initial (preliminary) failure mode
• Maintain consistent failure categorization to support reliability Analysis (Weibull)

Failure Review Board (FRB)

• Prepare and facilitate Failure Review Board meetings
• Compile failure data, trend analyses, and material usage and cost summaries
• Present reliability findings and performance trends to project partners
• Lead discussions to identify failure modes requiring corrective action
• Determine when corrective actions are warranted
• Generate FRACAS items for approved corrective actions
• Assign and track FRACAS actions

Reliability and KPI Reporting

• Calculate fleet reliability metrics (e.g., MDBF, MMBD, failure type trends)
• Track and report key reliability and performance KPIs
• Develop and maintain the Fleet Scorecard
• Analyze fleet performance trends over time
• Identify and prioritize high-impact reliability issues
• Assess the impact of failures on overall fleet performance
• Develop and maintain interactive reliability dashboards using visual analytics tools
• Support team member and management reviews with data-driven insights

To thrive in this role, you have:

• Bachelor’s Degree in an Engineering field of study.
• Minimum of 3 years of successful experience in reliability, manufacturing, and/or mechanical engineering.
• Strongly demonstrated communication, listening, and organizational skills.
• Ability to quickly adapt and work with varying internal toolsets and databases.
• Proven ability to work systematically and meet timelines with minimal direction.
• Ability to multi-task in a fast-paced environment.
• Ability to solve practical problems and deal with a variety of changing situations.
• Advanced proficiency with all Microsoft Office (including Excel/Word/Access/PowerPoint).
• Experience in the use of analytics tools for report and dashboard creation (e.g. Spotfire, Tableau, or Power BI).
• Excellent attention to detail and analytical skills.
• Ability to travel: 10%
• Setting you apart from others would be strong Reliability and Performance Analysis competency with the ability to model and analyze reliability using Weibull Analysis and a background or formal training in quality tools e.g. six sigma. The ability to apply standardization of processes to enhance consistency of output and increase efficiency as well as the aptitude to understand technical information across multiple domains is preferred. Rolling stock rail equipment or Aerospace equipment understanding and proficiency as well as an understanding and experience with Reliability Analysis Software (Reliasoft, etc.) would be a plus.

Why you'll love working for Siemens!

• Freedom and healthy work-life balance– Health, Dental, Vision Insurance, HSA/FSA, Commuter Benefits – starting Day 1.
• We believe that each member of our team is accountable for making decisions, solving problems, and taking actions that contribute to long-term impact and financial success.
• We do the right thing. We stand for green innovations and meaningful solutions with impact on customers, ecosystem partners, society, and environment.
• We are front-runners in digitalization and building platforms. Therefore, we are hiring ambitious forward-thinkers who want to have a real impact.
• Solve the world's most significant problems – Be part of exciting and innovative projects.
• Opportunities to contribute your innovative ideas and get paid for them. Take advantage of our Tuition Reimbursement program, Mentor Programs, and your development through online learning. We operate daily with a growth mindset - that's why Siemens consistently ranks on the Fortune World's Most Admired Companies list.
• Employee perks and discounts in addition to our 401k match and generous Paid Time Off.

Applicants must be legally authorized for employment in the United States without needing current or future employer-sponsored work authorization.

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