Associate Manager, Event Strategy & Operations

Pay 60-74/h depending on experience

Position Summary: The Associate Manager, Event Strategy & Operations (Contractor) will support the Manager, Speaker Bureau & Event Operations in strategy, planning, compliance, and execution of events operations. This dynamic role focuses on operational excellence in support of Brand Marketing and Field Sales teams. Key responsibilities include planning and execution of strategic initiatives, managing operations, risk management, performance reporting, training, and communications. The Associate Manager will also function as a liaison to external vendor partners and internal stakeholders (commercial, legal, compliance) to ensure adherence to regulatory and compliance guidelines.
Key Responsibilities:

1. Strategic Planning & Execution:
   • Partner with manager to drive collaboration with leadership to ensure continued alignment and develop/refine long-term strategic plans for event operations.
   • Translate broad organizational goals into actionable operational plans.
   • Oversee and manage cross-functional initiatives to ensure alignment with strategic goals.
2. Process Optimization & Resource Management:
   • Assist with the development and implementation of operational systems and best practices to maximize efficiency and productivity.
   • Assist with managing budgets and forecasts, ensuring optimal resource allocation.
   • Identify and mitigate operational, financial, and compliance risks.
3. Program Operations & Compliance:
   • Function as the lead contact for assigned brands, ensuring full compliance with company policies and regulations.
   • Lead marketing brand manager through the speaker identification, vetting, nominating, contracting, and training processes for their speaker bureau.
   • Oversee program monitoring, including speaker eligibility and utilization.
4. Performance Monitoring & Metrics:
   • 1) Champion development of reports or dashboards with KPIs
   • 2) Monitor KPIs and identify challenges and improvement opportunities

1. Training & Communications:
   • Schedule and execute vendor partner training sessions and sales training refreshers.
   • Develop and manage speaker program standard operating procedures (SOPs) and training materials.
   • Create and execute strategic communication plans across stakeholders.
2. Vendor Partner & Systems Management:
   • Co-lead vendor management, ensuring strong partnerships and timely performance.
   • Manage and update key systems related to speaker programs and exhibits & displays events.
   • Perform quality control on speaker contracts, communications, training, and other documentation.
3. Reporting & Oversight:
   • Assist with managing distribution of weekly program performance reports.
   • Asist with supporting any compliance audits.
   • Establish a regular cadence for updates and guidance to marketing brand teams, sales, and operations on best practices.

Preferred Experience/Skills:

• Cross-functional team leadership with a proven history of initiative-taking ownership of improvement opportunities as well as a results driven mindset.
• Experience in marketing/sales operations, including speaker programs, exhibits & displays, and compliance processes.
• Strong writing and editing skills for field and executive-level communications and presentations.
• Proficiency in digital tools and systems (e.g., MS Suite with strong Excel skills, Veeva, SharePoint).
• Project management, change management, and training experience.
• Strong analytical thinking, problem-solving, interpersonal-skills, and emotional intelligence.