Community Reinvestment Outreach Manager

The Community Reinvestment Outreach Manager is responsible for strengthening the bank’s Community Reinvestment Act (CRA) performance through proactive community engagement, strategic partnerships, and market-level impact initiatives. The role drives outreach efforts that expand access to affordable housing, small-business development, financial wellness, and inclusive economic opportunities within low- to moderate-income communities.

A key function of this role is to analyze community needs and CRA activity trends at the market level, and report insights, opportunities, and potential CRA shortfalls to internal business lines, including Retail, Mortgage, Small Business, Commercial, and Philanthropy. The manager escalates identified gaps, recommends responsive strategies, and collaborates with internal partners to support CRA-eligible lending, services, volunteerism, and investments aligned with regulatory expectations.

The manager serves as a visible community representative for the bank—cultivating relationships with nonprofit organizations, civic leaders, government agencies, CDFIs, and ecosystem partners.

Success requires strong stakeholder management, data-informed decision-making, polished communication skills, and the ability to translate community priorities and CRA performance risks into actionable and measurable outcomes that support compliance, market growth, reputation, and equitable impact.

Reporting to the Senior Community Reinvestment Outreach Manager team BMO East, this is a key role within the Community Reinvestment Outreach organization with primary responsibilities for managing both the achievement of the bank’s $40+ billion, 5-year Community Benefits Plan, EMpower, and implementing BMO’s Community Reinvestment Act ( CRA ) outreach strategy. This role will assist in managing the Chicago, Indianapolis and Florida MSAs.

• Serve as a CRA and Empower Subject Matter Expert for the assigned coverage area.
• Conduct and interpret CRA and community development needs assessments analysis for assigned markets.
• Maintain productive relationships and communication plan with regional presidents to ensure colleagues are actively engaged in local needs or opportunities.
• Develops and maintains effective relationships with all lines of business (LOBs) about community needs/priorities.
• Guides market leads in achieving Community Reinvestment Act (CRA) performance relatives to their respective lines of business and assisting in the formation of market action plans for CRA Lending, Investing and Service.
• Partners closely with the CRA Governance team to regularly review CRA performance-to-goal and as needed, assist with the collection of information for the CRA exam and performance context.
• Contributes to performance context by documenting community development activities including training leadership and employees on correctly logging community development services for CRA credit.
• Cultivates relationships and partnerships with community, civic and nonprofit organizations to position BMO as a trusted partner and advocate for community advancement.
• Builds recognition for BMO for our community investments and serve as a thought leader on BMO’s behalf; originate, facilitate, and attend meeting with community stakeholders; develop and maintain a productive network of professional relationships with key government, philanthropic, nonprofit, community leaders, and maintain strategic alliances with local advocacy groups.
• Connects community partners to broader company initiatives like EMpower and special purpose credit programs to drive impact throughout BMO’s footprint.
• Manage strategic grants and sponsorship requests to ensure the greatest impact for both the community in which we serve.
• Represents BMO at local and national events, including speaking opportunities.
• Collaborate with leadership on community development referrals and volunteer services.
• Assist with Fair Lending matters as necessary.
• Role requirement:
• Knowledge of the Community Reinvestment Act (CRA) and building partnerships within underrepresented communities.
• Exercise sound judgement, accurately identify and proactively resolve potential problems.
• Demonstrate ability to pivot to unexpected community needs/occurrences
• Travel within the assigned coverage area at least 25% of the time.

Salary:

$74,000.00 - $138,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at

BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law.

BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to [email protected] and let us know the nature of your request and your contact information.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.