Client Case Manager

Visiting Angels
Rockford, IL
Are you a cheerful, dependable person who wants to enjoy making a positive impact on someone's life? That's what we do every day. We need a cheerful, detail-oriented person to manage the care needs of our large client base on a day to day basis. This position has client care management, caregiver staffing, and scheduling as the core responsibilities A major goal is to achieve client/caregiver compatibility through careful matching of caregivers to clients..

Visiting Angels of Rockford helps seniors with daily needs that they no longer meet themselves, and live independently in their own homes. We help them stay in their homes safely, and securely for as long as they want. We are nationally recognized as one of the top in-home care agencies to work for by our agency staff, and by clients for the outstanding service we provide.

Here's a quick overview of what you'll be doing :
  • Case manager role involving scheduling caregiver staff for hours of service on new clients, and open hours/shifts on existing cases to assure consistency in caregiver scheduling.
  • Meet with client, and family to accurately complete all admission paperwork.
  • Assure the client, and family understand the home care plan, and their responsibilities
  • Schedule, conduct, and document home visits to collect feedback from clients regarding caregiver performance of duties, and problem solve as required
  • Develop the plan of care in accordance with the client needs/wishes, and update as warranted.
  • Help maintain all agency marketing, client materials, and office supplies.
  • Help out in handling after hours on-call rotation with the other team members
Here are the perks of working for us :
  • Work for a company that consistently ranks in the top 95% of in-home care agencies
  • Salaried role $50,000 - $60,000 plus bonus opportunities
  • Work from home incentive options
  • Company matching retirement plan
  • Dental and Vision benefits
  • Quarterly performance bonus
  • On call bonus opportunities
  • And many more perks!

What does Visiting Angels of Rockford expect from you? :
  • Positive attitude with excellent verbal and written communication skills
  • The ability to listen effectively
  • Detail focused, and excellent organizational skills
  • Demonstrated ability to work multiple software applications such as Word, Excel, Outlook, and other industry specific web based programs
  • Ability to work independently, proactively, and excellent time management skills
  • Must have a professional appearance, and demeanor
  • Ability to work as a team player
  • At least one year of professional office experience
  • High school diploma required, and an associate's degree is preferred

Visiting Angels of Rockford is nationally recognized as one of the nation's top in-home care agencies. From 2016-2023 we received the prestigious leader in excellence award from Home Care Pulse for outstanding caregiver, and client satisfaction. Less than 5% of the 1400 agencies Home Care Pulse surveys in the country qualify for this prestigious award. So we're a fantastic place to work, and market for!

Posted 2026-01-19

Recommended Jobs

Sr Project Controls Scheduler - Utility or Construction (Primavera P6)

ComEd
Oakbrook Terrace, IL

Who We Are: We're powering a cleaner, brighter future. Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work wi…

View Details
Posted 2026-01-09

Physical Therapist

CORA Physical Therapy
Sterling, IL

Physical Therapist (PT) (Full-Time or PRN) Up to $10,000 Sign-On Bonus (for qualified candidates at eligible locations) Grow Your Career. Make a Difference. Thrive in Outpatient Care. Looking…

View Details
Posted 2026-01-15

Sports Illustrated Sales Representative

Wyndham Destinations
Illinois

We Put the World on Vacation Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyl…

View Details
Posted 2026-01-12

Locum Physician (MD/DO) - Emergency Medicine in Alton, IL

ACEP Now
Alton, IL

Doctor of Medicine | Emergency Medicine Location: Alton, IL | Employer: Adelphi Locums | Pay: Competitive weekly pay (inquire for details) | Shift Information: 3 days x 12 hours | Start Date: ASAP…

View Details
Posted 2026-01-18

Assistant Professor (Accountancy)

Southern Illinois University Carbondale
Carbondale, IL

Salary $22,134.00 Monthly Location Carbondale, Illinois Job Type Faculty Job Number 2500646 Department Accountancy-SIUC Opening Date 01/08/2026 Cl…

View Details
Posted 2026-01-12

Senior Business Analyst

The University Of Chicago
Chicago, IL

**Department**OPS ITS - Project Management Office**About the Department**IT Services at the University of Chicago delivers secure, reliable, and innovative technology solutions that enable excellence …

View Details
Posted 2026-01-18

Caseworker

Genesee County
Batavia, IL

CASEWORKER (HELP Program)  DISTINGUISHING FEATURES OF THE CLASS: A caseworker provides social work services for individuals and families, including children, to assist them with their economic, em…

View Details
Posted 2025-12-30

Professional Volunteer Mentor

The Education Equality Institute
Chicago, IL

The Educational Equality Institute (TEEI) is a global NGO dedicated to advancing education and professional development for underserved communities. Through our "Together for Ukraine" program, we del…

View Details
Posted 2025-10-23

News Producer

Fox Corporation
Chicago, IL

OVERVIEW OF THE COMPANY Fox TV Stations FOX Television Stations owns and operates 29 full power broadcast television stations in the U.S. These include stations located in 14 of the top 15 larg…

View Details
Posted 2026-01-06

CNC Multi Spindle Operator

DuPage Machine Products
Bloomingdale, IL

Operates 6 spindle Index machines. Examines blueprints or work order to determine finished specifications of parts. Loads material into machine for machining. Starts machine, observes operation, and …

View Details
Posted 2026-01-15