Accounts Receivable Lead

The Accounts Receivable Lead oversees daily operations, reconciles customer accounts, and supports the Accounts Receivable Manager.

Essential Functions:

• Oversee daily AR processes: billing, cash applications, collections, and short pay resolution.


• Assigns work schedules and coverage, reviewing work of AR analysts for accuracy and conformance to company policies and procedures.


• Daily credit review of orders on credit hold. Monitor, evaluate and release or hold orders. Assist Manager with credit extension support.


• Provide weekly status updated on collection efforts and issues.


• Prepare in-depth customer account reconciliations and statements of account.


• Address and resolve customer inquiries and provide a high level of customer service.


• Review and resolve aged short payments/deductions.


• Review accounts on third party PO/payment processor portals (Ariba, Direct Commerce, etc.).


• Maintain aging report and assist with month end close activities.


• Provide training, coaching, and mentoring to junior staff.


• Identify and recommend areas for improvement.


• Assist Manager with projects as required, filling in for Manager in his/her absence.


• Back-up for all positions: billing, cash posting, collection, short payment/deduction resolution.


• Perform other duties as assigned.

Qualifications:

• Minimum 5+ years in AR. Experience in Billing is a plus


• Excellent organization and multi-tasking skills


• Excellent written and verbal communication


• Strong computer skills with proficiency in Microsoft Excel


• Strong analytical and problem-solving skills with attention to detail

Benefits :

• Medical Insurance


• Prescription Drug Plan


• Dental/Vision Insurance


• Employee Incentive Plan


• Flexible Spending Account


• Cash Accumulation Plan-401K


• Life/AD&D Insurance


• Short- Term/Long-Term Disability


• Vacation Plan


• Paid Holidays


• Employee Assistance Program


• Adoption Assistance Program


• Tuition Reimbursement


• Maternity/Paternity Leave


• Pet Insurance

Salary: $75,000-$85,000