Retail manager

Acosta
Chicago, IL

Description

Are you a dynamic leader with a passion for retail management?

Join our team as a Retail District Manager and take charge of managing and developing a group of Retail Coverage Merchandisers and Lead Merchandisers. In this role, you will represent our company, clients, and customers by effectively supervising and managing RCM work, ensuring superior in-store results in assigned territories or stores.

Responsibilities

Key Responsibilities:

  • Leadership and Management : Provide effective leadership and management to the Retail Coverage Merchandiser/Lead Merchandiser team in your assigned geographic area. This includes interviewing and hiring candidates, onboarding and training new associates, managing performance and career development, handling conflict and personnel issues, and providing coaching and support.
  • Business Understanding : Develop and maintain a strong understanding of the company’s business model, client and customer details and expectations, and the specific details of the work processes.
  • In-Store Work : Spend a minimum of 50% of your time working in-store to ensure a thorough understanding of business and project requirements.
  • Project Management : Manage assigned work to completion, on time, and with high-quality results. Review project details to verify schedules are accurate and achievable, and ensure supporting documentation is current and correct.
  • Team Support : Assign work to the team and ensure that all jobs have the appropriate level of support. Monitor progress, audit work, answer questions, solve problems, resolve personnel issues, and adjust resources as needed. Ensure the delivery of all necessary materials, supplies, and equipment.
  • Selling Effectiveness : Understand and optimize selling effectiveness in assigned territories. Identify training needs, desired system and work process improvements, and maintain an effective balance of store set/surge work and retail store coverage.
  • Partnership and Collaboration : Partner with store personnel and your team to achieve and maintain merchandising excellence. Discuss schedules and changes, meet goals and expectations, and build effective working relationships. Be proactive in alerting management to any unsafe acts or conditions to prevent injuries.
  • Policy Compliance : Ensure company policies are followed by directly managed associates. This includes proper maintenance of all company-owned equipment, accurate and timely expense reporting, and activity reporting within company guidelines.
  • Communication : Communicate retail territory responsibilities to the MEI admin team to ensure accuracy in the reporting systems. Effectively and accurately use technology, including MEI, to communicate retail priorities and coverage analyses, maintaining an effective feedback and measurement system.
  • Physical Requirements : Meet the physical requirements of the role as listed below.
  • Additional Duties : Perform other duties as assigned.

Qualifications

Minimum Education and Work Experience:

  • High School Diploma or Equivalent
  • Associate degree is preferred.
  • Some college with prior management/supervisory experience with a minimum of 2 years industry experience.
  • Prior sales agent, retail, customer service or reset responsibility.

Knowledge, Skills and Abilities Requirements:

  • Strong interpersonal, organizational, decision making and leadership skills. Must be able to communicate effectively with others.
  • Self-starter and have a strong attention to detail.
  • Quick learner and be flexible to changing work environments.
  • Valid driver’s license, have valid transportation, and be able to drive a car for extended periods of time.
  • Willing and able to work in cold environments (i.e. refrigerated and freezer sections of retail stores) for limited periods of time.

Join us and be part of a team that values innovation, collaboration, and excellence. Apply now to make a significant impact on our business and drive success for our clients and customers.

\#DiscoverYourPath

About Us

Acosta is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.

But it’s not just about what we do – it’s about who we are. With a team of over 20,000 associates, we’re a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact [email protected]. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.

Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.

The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)

By applying, you agree to our Privacy Policy and Terms and Conditions of Use.

\#DiscoverYourPath

Acosta, and its subsidiaries, is an Equal Opportunity Employer

Job Category: Retail

Position Type: Full time

Business Unit: Sales

Salary Range: $43,888.00 - $43,888.00

Company: Acosta Employee Holdco LLC

Req ID: 7321

Employer Description: ACOSTA\ EMP\ DESC
Posted 2025-11-08

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