ED Registration Representative - 2nd Shift

Job Title: ED Registration Representative – 2nd Shift

Location: Chicago, IL

Industry: Healthcare – Emergency Department Registration

Pay: $20 - $22 / hour, depending on experience

Benefits: Dental, Vision, Medical, 401k

About Our Client:

Our client is a leading hospital providing comprehensive emergency services to the Chicago community. The admitting department is the first point of contact for patients entering the ER, playing a crucial role in ensuring accurate patient information, proper billing, and smooth administrative processes.

Job Description:

We are hiring three ED Registration Representatives for 2nd shift to support the Emergency Room admitting department. This role is patient-facing and requires strong communication, attention to detail, and prior experience in hospital registration.

Key Responsibilities:

• Serve as the first point of contact for ER patients, completing over-the-phone interviews and capturing demographics
• Enter patient information accurately to ensure proper billing and timely collections
• Correct incomplete registrations quickly to avoid payment delays
• Provide exceptional customer service while interacting with patients and staff
• Utilize EPIC to manage patient accounts and registration data

Qualifications:

• Previous ED registration or hospital admitting experience (required)
• EPIC or Cerner system experience (required)
• Ability to handle high-stress, fast-paced ER environment
• Strong verbal communication and data-entry skills
• Reliable work history with positive references

Schedule:

• Full-Time: 2:30 PM–10:30 PM (Off Thu/Fri)
• Full-Time: 3:00 PM–11:00 PM (Off Wed/Thu)
• Part-Time: 3:00 PM–11:00 PM (Off Tue/Wed/Thu)
• Training: M–F, 2 weeks, 2 PM–10 PM
• Occasional overtime available

Additional Details:

• Type of Assignment: Contract-to-Hire
• Environment: Professional, fast-paced hospital with strong long-term career potential
• Dress Code: Business Casual
• Transportation: Public transit or paid parking available

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

IND 004-008