Undergraduate Admission Counselor

Job Description

Job Description

Responsibilities/Duties:

• Disseminate information about the university and counsel students and parents during high school visits, college and career fair programs, on-campus visits and events, and via routine phone, email, text and social media outreach.
• Visit with high school counselors, teachers, clergy, alumni, and other key influencers to provide information about university programs and services.
• Conduct pre-admission interviews and provide secondary school course selection guidance as needed.
• Maintain regular pre and post acceptance contact with every prospective student, applicant, and admit a minimum of once every 30 days via phone, email, and other electronic media as appropriate.
• Review and assess all admission files, recommending decisions to the Asst. Vice President for all students in assigned territory; personally communicate the decision to each applicant within one working day.
• Respond promptly within one working day to all communication from students, parents, counselors, teachers, clergy and other influencers, for all students within the assigned territory.
• Provide updated information regarding student financial aid to prospective and admitted students and parents as appropriate during the enrollment cycle.
• Assist in organizing individual and group visits to the campus and facilitate the involvement of current students and key faculty in each visit.

Skill Sets:

• Excellent interpersonal, verbal, and written communication proficiency and strong collaboration skills.
• Exceptional organizational and time management skills.
• Familiarity with and appreciation of higher education values within the Lutheran Church-Missouri Synod.
• Ability to engage with LCMS stakeholders and influencers
• Provide support to programs and participate in various events and programs targeted specifically to the Lutheran Church-Missouri Synod (LCMS) student population
• Skilled in working with a wide range of constituents including LCMS students, church professional program, homeschool students and those from traditional as well as classical high school backgrounds.
• Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
• Must maintain a high level of enthusiasm and energy when working with prospective students.
• Strong commitment to a work environment that supports a team concept to attain departmental and institutional goals.
• Demonstrated proficiency in all Microsoft Office software.
• Ability to work under minimal supervision.
• Demonstrated technical skills and ability to review and interpret reports to prioritize work and maximize effectiveness.
• Experience working with prospective homeschooled students a plus.
• Flexibility to work evening and weekend hours as necessary.
• Proven commitment to outstanding quality service to all constituents.

Minimum Experience Required:

Education Requirements:

Bachelor's degree required. Degrees in the area of business, communications, psychology, sociology or related fields are preferred.

Interested individuals should apply through our website at Please include a cover letter, resume and references.

Concordia does not discriminate in the employment of individuals on the basis of race, color, national or ethnic origin, disability, sex or age. As an institution of The Lutheran Church-Missouri Synod, however, and to the extent allowed by law, Concordia University reserves the right to give preference in employment based upon religious affiliation.

Concordia University Chicago does not generally sponsor for employment visas except for positions that oversee, teach or support our international programs.

About Concordia University Chicago Concordia University Chicago is a liberal arts-based Christian university founded in the Lutheran tradition. Through its College of Arts and Sciences, College of Business, College of Education, College of Graduate Studies, and College of Innovative and Professional Programs, Concordia-Chicago offers more than 160 areas of study in small classes taught by professors who are passionate about teaching and student success. All undergraduate and graduate degrees are fully accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.

Concordia University Chicago has been recognized as a College of Distinction since 2010, and in 2013 was named to the U.S. President's Higher Education Community Service Honor Roll for the fifth time. For the sixth consecutive year, combined undergraduate and graduate enrollment has exceeded more than 5,000 students. Concordia University Chicago is located in River Forest, 10 miles west of downtown Chicago. Learn more at CUChicago.edu.