Scrum Master

Position:Scrum Master
Location: Chicago, Illinois
Duration: Contract
Job ID: 174054

Job Overview:
The Project Manager IV will lead and manage key client projects, ensuring their successful completion within scope, budget, and timeline. This role requires a strong focus on project delivery, stakeholder management, and risk mitigation, utilizing Agile or Waterfall methodologies. The ideal candidate will have expertise in Scrum Master practices, project delivery, and project management, with additional experience in tools like JIRA, Smartsheets, and Excel. This position involves hybrid work, requiring three days onsite at Willis Tower in Chicago.

Responsibilities:

• Coordinate internal resources and third-party vendors for flawless project execution.
• Ensure all projects are delivered on time, within scope, and within budget.
• Define project scope and objectives, involving all relevant stakeholders.
• Develop detailed project plans to monitor and track progress.
• Manage changes to project scope, schedule, and costs using appropriate verification techniques.
• Measure project performance using appropriate tools and techniques.
• Perform risk management to minimize project risks.
• Collaborate with technical teams to design and implement payment integrations for multiple sales channels, including contact centers.
• Prepare reports for upper management regarding project status.
• Develop spreadsheets, diagrams, and process maps to document project needs.

Qualifications:

• Degree in Business Management or related discipline.
• Project Management Professional (PMP) certification.
• Proven working experience in project management.
• Strong expertise in Agile methodology and sprint planning.
• Proficiency in tools like JIRA, Smartsheets, and Excel.
• Excellent client-facing and internal communication skills.
• Solid organizational skills, including attention to detail and multitasking.
• Experience in application/web/contact center chatbot development project management (nice to have).

About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit www.ptrglobal.com

At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to:

• Pay any fee to be considered for, submitted to, or selected for any opportunity.
• Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process.
• Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

Pay Range: $70- $72

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work.

If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 214-740-2424. To report any concerns, please email us at [email protected]

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