Treatment Coordinator

Chicago Oral Surgery & Implant Center is looking for a friendly, detail-oriented Treatment Coordinator to join their dynamic team in Chicago, IL. This position plays a key role in guiding patients through their oral surgery and implant treatment journeys—from consultation to post-op follow-up. The ideal candidate will be responsible for coordinating treatment plans, reviewing financial options, handling insurance-related matters, and ensuring clear, compassionate communication with patients. A strong focus on patient education and comfort is essential, as you’ll be helping individuals navigate procedures that are often complex or unfamiliar. If you're passionate about delivering high-quality patient care and want to be part of a supportive, professional team that values precision, trust, and patient satisfaction, we’d love to hear from you!

Benefits for the Treatment Coordinator:

• Health Insurance

• Dental Insurance

• Vision Insurance

• 401(k)/IRA retirement plan

• PTO

• Paid Holidays

• CE credit reimbursement

• Training on-site

Schedule for the Treatment Coordinator:

• Monday - Friday: 8AM - 5PM

• Saturday: 8AM - 1PM

*Team is to be at the office 30 minutes prior to start time.

Responsibilities and Requirements of the Treatment Coordinator:

• At least 2 years of dental treatment coordinating experience preferred

• Greet patients warmly, discuss treatment plans, and answer questions to ensure understanding.

• Schedule, confirm, and follow up on appointments, optimizing patient flow and efficiency.

• Present and explain financing options, handle billing, activate contracts, and manage payments.

• Coordinate with the insurance team for verification, claims, and notify patients of benefits.

• Follow up on missed appointments, delinquent fees, and insurance verification issues.

• Assist in treatment planning, documentation, and drafting referral letters and consents.

• Educate patients on oral surgery care, oral hygiene, and post-treatment instructions.

• Conduct new patient welcome calls and confirm new patient appointments.

• Use practice management software to maintain accurate records and treatment updates.

• Collaborate with team members, participate in meetings, and support a positive work environment.

• Must be detail oriented, organized, and personable with patients.