People & Culture Site Supervisor

Summary of Position:
The People and Culture (P&C) Site Supervisor is responsible for managing temporary staff and overseeing the accurate and compliant processing of Form I-9 and E-Verify activities across After School Matters’ buildings: Gallery 37 for the Arts, Michael and Karyn Lutz Center and Gately Park. This role leads day-to-day I-9 operations during high-volume onboarding periods by supervising staff responsible for I-9 completion, document verification, scanning, and system updates.

The P&C Site Manager ensures all I-9s are completed accurately, on time, and in compliance with federal requirements. This includes providing real-time coaching, enforcing quality control standards, and maintaining audit-ready records. The role serves as the primary on-site lead for I-9 processing and staff performance.
This is a temporary seasonal position. The schedule and hours will be determined based on program needs during the summer onboarding period.

Major Duties and Responsibilities:

• Staff Management & Oversight
  • Supervise temporary staff processing Form I-9s (completion, verification, and document handling)
  • Assign and track daily workloads to meet I-9 deadlines and accuracy targets
  • Provide on-the-spot coaching and training to temporary staff
  • Monitor performance and ensure compliance with I-9 procedures and standards
  • Serve as the primary contact for staff questions, issue resolution, and escalations to support a smooth I-9 collection process
• Tracking & Communication
  • Escalate employees who do not meet Day 3 I-9 requirements
  • Track work authorization expirations and flag cases requiring reverification
  • Communicate status updates, issues, and compliance risks to the P&C Partner
• Document Management & Processing
  • Oversee scanning, naming, and uploading of I-9 forms and supporting documents to Box
  • Ensure staff follow standardized file naming conventions and folder structures
  • Confirm secure and compliant storage of physical I-9 records
  • Ensure all required documentation is collected, complete, and properly retained
• Quality Control & Audit Readiness
  • Conduct routine quality checks on staff-completed I-9s to ensure accuracy and compliance
  • Identify error trends and implement corrective training or process improvements
  • Maintain and monitor a compliance tracker for I-9 status, E-Verify cases, and follow-ups

Supervisory Responsibilities:
This role oversees the day-to-day work of temporary staff supporting Form I-9 processing. The P&C Site Supervisor is accountable for staff productivity and accuracy, and for ensuring adherence to I-9 procedures and compliance standards through coaching, quality control, and issue escalation.

Knowledge, Skills and Abilities:

• Strong attention to detail and commitment to accurate, compliant documentation
• Ability to lead, coach, and provide real-time guidance to temporary staff in a high-volume onboarding environment
• Strong organizational skills; able to manage deadlines, multiple site priorities, and compliance trackers
• Proficiency with Microsoft Office (Excel, Outlook, Word)
• Experience with Box or similar file management systems, including standardized file naming and secure document handling
• Strong written and verbal communication skills; able to explain compliance requirements clearly and professionally
• Customer-service mindset; able to work respectfully with a diverse workforce in an fast-paced setting
• Ability to work independently, use sound judgment, and escalate issues appropriately under deadline pressure

Qualifications:

• Associate’s degree required, Bachelor’s degree in Human Resources, Business Administration, or a related field preferred
• Experience supervising or coordinating the work of others in a Human Resources or administrative/office setting preferred
• Experience working in a high-volume, seasonal environment is a plus

Compensation : $25 / hour

About Us: After School Matters is a Chicago-based nonprofit organization that annually offers after-school and summer programs to nearly 19,000 Chicago high school teens to explore and develop their talents while gaining critical skills that will set them up for success in college and beyond.

Thirty-five years later, now known as After School Matters, our program has engaged more than 450,000 Chicago teens and is the nation’s largest and most successful provider of after-school and summer programs for high school teens. No other organization offers programs to high school students at the scale and quality that we do.

We offer paid apprenticeships led by professionals in the fields of arts, communications and leadership, sports, and STEM (Science, Technology, Engineering, and Math). Our nationally respected youth development model has been replicated in cities across the country and earned us the City Livability Award from the U.S. Conference of Mayors.

Programs take place at community locations throughout the city, including four ASM buildings: downtown at Gallery 37 Center for the Arts and Orleans, the Michael and Karyn Lutz Center in Belmont Cragin, and the Pullman community at Gately Park. Currently, After School Matters' annual operating budget is approximately $48M and employs approximately 500 staff across the organization. For more information, visit

EEO: After School Matters is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, military discharge status, age, marital status, parental status, or source of income.