General Manager - Home Care

General Manager – Home Care

Oak Park, IL

$75,000–$80,000 Base + Performance Bonus

Run the Office. Drive Growth. Own the Results.

This role is for a builder, not a placeholder.

We’re a privately owned, expanding home care company looking for a results-driven General Manager to take full ownership of our Oak Park office. You will run this location end-to-end: operations, people, growth, and performance - with the authority to make decisions and the accountability to deliver results.

If you thrive on closing referral relationships, scaling teams, improving margins, and growing a business, this is your seat.

WHY THIS ROLE IS DIFFERENT

• Real ownership and decision-making authority

• Performance directly impacts bonuses and future growth

• You lead operations AND business development

• You build systems, teams, and referral pipelines

WHAT YOU’LL BE RESPONSIBLE FOR

Revenue & Growth Leadership

• Drive new business through referral partnerships, community outreach, and local marketing

• Build relationships with hospitals, rehab centers, social workers, and referral sources

• Own growth targets and adjust strategy to hit them

Operational Ownership

• Run daily operations with efficiency and urgency

• Ensure schedules are filled and caregivers utilized properly

• Implement scalable systems and eliminate bottlenecks

Team Leadership & Accountability

• Recruit, hire, train, and lead staff and caregivers

• Set expectations and hold teams accountable

• Build a results-driven culture

Client Experience & Retention

• Ensure consistent, high-quality care

• Handle escalations and protect relationships

• Use feedback to improve retention

Financial & KPI Management

• Own budgets, KPIs, utilization, and margins

• Oversee billing, payroll, and cost control

Compliance

• Maintain regulatory compliance

• Ensure licensing and audit readiness

WHAT SUCCESS LOOKS LIKE

• Growing revenue month over month

• Strong referral pipelines

• High caregiver retention

• High client satisfaction

WHO WE’RE LOOKING FOR

• 3+ years leadership in home care or healthcare

• Sales-oriented, numbers-driven mindset

• Strong communicator and decisive leader

• Comfortable owning outcomes

WHO THIS IS NOT FOR

• Hands-off managers

• Compliance-only administrators

• Anyone avoiding accountability

BOTTOM LINE

If you want a role where your leadership directly drives growth, income, and impact, this is it.

*Additional Tasks*:

* Consult with families or friends of the patients to arrange home care details and needs.

* Monitor home care service operations to ensure that they comply with applicable policies, regulations, and laws.

* Negotiate contracts for home care services.

* Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.

* Schedule work hours for home care or contract employees.

* Set marketing, sales, or other financial goals for branch and monitor progress toward these goals.

* Interview and hire new employees.

* Conduct market research and analyze industry trends.

* Explain goals, policies, or procedures to staff members.