Host

Host/Hostess

To provide a friendly and welcoming impression to all guests. To be professional, courteous and teamwork oriented. The Host(ess) will be performing the following duties, other duties may be assigned:

• Interact with guests in a friendly courteous manner, assists managers in dealing with customer complaints
• Ensures guests experience is favorable by displaying an attentive and positive attitude
• Ensures a warm and inviting environment including lighting, music and temperature of the dining room
• Greets and seats all new guests, be professional and courteous at all times
• may require outdoor shifts during spring and summer
• Accommodate all guests equally, ensuring as much as possible full seating capacity
• Ensure outstanding communication with front of house and back of house staff (i.e. large parties, wait time, special requests)
• Maintains a list of parties waiting to be seated, when necessary, with brief descriptions
• Ensures proper seating and rotation among servers, answers the phone, input all reservations in a timely manner
• Controls the flow of the dining room
• Checks and responds to all voicemails or informs proper manager of message
• Answers the phone and takes care of all reservations by using our reservation system (OpenTable)
• Provides information to the guests both on the phone and face to face
• Maintains cleanliness of entryway
• Maintains menus maintenance (cleanliness and quantity)

Requirements:

• High School Diploma or General Education Degree
• Organized communication skills and enthusiasm.
• Excellent verbal and written English communication skills
• At least one year of experience in fine dining
• Must be able to work weekends, evenings and special events as needed.
• Well-organized, detail-oriented and able to multitask.
• Must be able to lift to 25lbs and frequently bend and twist from the waist.
• While performing the duties of this job the employee frequently is required to stand and walk for long periods of time
• Allergens & Food Handler Certificates

Starting Pay: $18.50 per hour

Expected hours: 20 +/- hours per week

Benefits Include: Health Insurance, 401K