Recruitment associate

Job Title: Patient Recruitment AssociateJob Description

As a Patient Recruitment Associate, you will be responsible for screening potential study participants to determine their suitability for clinical trials. Your role will involve managing patient information in the CTMS system, scheduling appointments, and maintaining up-to-date records. You will also attend study-related training to ensure a thorough understanding of study protocols and meet daily recruitment targets through effective communication and outreach.

Responsibilities

• Screen potential study participants using a telescreen questionnaire.

• Review, enter, and edit patient information in the CTMS system accurately.

• Schedule and update patient appointments in the CTMS.

• Attend all study-related training and ensure knowledge of study protocols.

• Achieve daily recruitment targets, including calls, pre-screens, and timely lead follow-ups.

• Identify suitable study opportunities for volunteers based on clinical trial knowledge.

• Communicate the importance of research participation and study details to volunteers.

• Provide an exceptional patient experience by building positive rapport and consistent follow-up.

• Strive to meet personal and team targets.

• Maintain strict confidentiality in all forms, including electronic, written, and verbal.

• Deliver high-quality, accurate work, ensuring all administration is filed accordingly.

• Organize workload to ensure effective delivery of tasks and projects.

Essential Skills

• Experience in patient recruitment and clinical research.

• Recent experience as a Patient Recruitment Associate/Assistant/Specialist.

• Skills in sales, call center operations, and customer service.

• Excellent written and verbal communication skills.

• Excellent interpersonal skills and telephone manner.

• Proactive, flexible, and able to multi-task.

• Good organizational skills with attention to detail.

• Ability to work under pressure and meet tight deadlines.

Additional Skills & Qualifications

• Experience in marketing or sales is an asset.

• Ability to think creatively for marketing and research promotion.

• Ability to speak multiple languages is an asset.

• Basic understanding of medical terminology is helpful.

Work Environment

This is a fully remote position with standard working hours of 8 AM to 5 PM or 9 AM to 6 PM EST. The role involves shift and weekend work.

Job Type & Location

This is a Contract position based out of Chicago, IL.

Pay and Benefits

The pay range for this position is $20.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Nov 18, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.