Support Rep - FltOps Business Ops

United Airlines
Chicago, IL

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.


Come join us to create what’s next. Let’s define tomorrow, together.

Description

Get ready for a career at the leading edge of the airline industry! Our Flight Operations team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry leadership and pioneering technologies to next-level training — our Flight Ops team hires, trains, qualifies and supports the best pilots in the industry. The moments we share in the air and on the ground with our customers and our colleagues make United a special place to work and a great way to fly, together.

Job overview and responsibilities

  • Performs a variety of Operational and Administrative tasks to support the Chief Pilot Office at each pilot base
  • Administrative tasks include answering phones, assisting pilots with questions, maintaining base email accounts, faxes and personal United email account
  • Manage compliance for pilot crew badges
  • Assist pilot and staff with parking, SIDA badges and background checks
  • Update pilot records for First Class Medicals, passports, vaccines, visas, pilot license, Line Check and IOE documents
  • Maintains the iPad lost/stolen/loaner equipment in addition to assisting pilots with iPad issues and setting up a new iPad when needed
  • Maintains supplies for the pilot group, includes paper, ink for office, crew room and SSD rooms in the hub for pilot interfacing equipment throughout the station
  • Assists the base in Operational integrity and reliability
  • Maintains entire office supply inventory/ordering to include maintaining and issuing pilot uniform accessories

Qualifications

What’s needed to succeed (Minimum Qualifications):

  • High School Diploma or equivalent work experience
  • Previous administrative work experience
  • Experience using MS Word, Excel, Outlook
  • Excellent time management and ability to prioritize work
  • Demonstrates ability to handle multiple tasks with minimal supervision
  • Attention to detail required
  • Must be able to maintain confidentiality
  • Must be willing and able to work a flexible schedule in a 7-day-a-week operation including weekends and holidays
  • Strong communication skills both written and verbal, organized, flexible and self-starter
  • This position requires walking, bending, and ability to lift up to 35Ibs
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

  • 1-2 years of Flight Operations experience
  • Project management experience
The base pay range for this role is $45,030.00 to $58,656.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education and skills. This position may also be eligible for bonus and/or long-term incentive compensation awards.


You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.


United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact [email protected] to request accommodation.
Posted 2026-01-17

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