Billing Coordinator
Description
A Billing Coordinator in a dental office plays a key role in managing the financial and insurance aspects of patient care. Here's a general overview of what the job entails:
Key Responsibilities:
- Insurance verification: Check patients’ dental insurance coverage before appointments.
- Claim submission: Prepare and submit insurance claims for dental procedures.
- Payment posting: Apply payments from insurance companies and patients accurately.
- Patient billing: Send out patient statements and follow up on outstanding balances.
- Communication: Explain insurance benefits and patient responsibilities clearly.
- Collections: Follow up on unpaid accounts and set up payment plans if needed.
- Recordkeeping: Maintain accurate and organized financial and insurance records.
Requirements
Skills & Qualities:
- Knowledge of dental terminology and CDT codes
- Familiarity with dental software (like Dentrix, Eaglesoft, Open Dental)
- Strong attention to detail
- Good communication and customer service skills
- Basic accounting or bookkeeping knowledge
Common Tools Used:
- Dental practice management software
- Insurance portals (Delta Dental, MetLife, Aetna, etc.)
- Spreadsheets and billing software
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