Access and Identity Management Analyst
- Serve as the primary person responsible for the daily activities of identity management.
- Identify roles within the organization and structure the access required to complete their job function.
- Identify outlying systems not managed by identity management and then transition these systems to a centralized system.
- Document all processes surrounding access management in a well-organized manner.
- Serve as a subject matter expert for all access provisioning matters.
- Assist with the development of tools to automate the process of making access changes and reduce the potential for errors.
- Ensure that adequate knowledge base and ticket information is maintained within the IT Service Management application.
- Provide audit reports.
- Provide assistance to Information Security department.
- Respond to employee inquiries (phone and e-mail), ensuring that employee technical issues are identified and resolved within expected service levels.
- Utilize high quality customer service skills when engaging employees, coworkers, and partners.
- Assist in special projects or other duties as needed. Education & Experience
- Typically requires a Bachelor's degree in computer science, computer information systems, management information systems or a related field
- [OR] equivalent level of education and experience
- High level of attention to detail.
- Security +or other technology certification is preferred.
- Experience in continuous process improvement preferred.
- Experience working with Active Directory.
- Excellent written and verbal communications skills.
- Excellent organizational and process improvement skills.
- Ability to use analytical methods in Security functions to find workable solutions.
- Ability to use spreadsheet and database software to summarize and analyze large amounts of data.
- Ability to understand P & C business operations is preferred.
- Knowledge of Identity and Access Management Least Privileges Principles.
- Nationwide employment opportunities
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual discretionary 401k and ESOP profit-sharing contribution (up to 15% of base salary)
- Annual bonus plans
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x Base Salary for Group Life and AD&D insurance
- Voluntary life insurance for purchase
- Critical Illness & Accident insurance
- Short-term and long-term disability benefits
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