Director, Regional (CHI, AUT & IND)

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at

Location: USA - Itasca, N Arlington Heights Rd

Division: Air & Sea
Job Posting Title: Director, Regional (CHI, AUT & IND)
Time Type: Full Time

Summary

The Director, Regional Operations oversees and drives the operational performance, strategic growth, and profitability of DSV’s operations within the assigned region. This role focuses on operational excellence, leadership, client satisfaction, and alignment with corporate objectives.

Region: This regional position will cover the branches of Chicago and Indianapolis.

Duties and Responsibilities

• Develop and implement regional business strategies aligned with DSV’s objectives.
• Identify growth opportunities, market trends, and areas for operational improvement.
• Set and monitor regional performance goals, KPIs, and financial targets.
• Oversee daily operations to ensure efficient and timely freight forwarding services, including air, sea, road, and multimodal logistics.
• Ensure compliance with international, national, and local freight regulations, as well as company policies.
• Implement strategies to drive operational efficiency and enhance profitability.
• Manage the regional budget, including cost control and revenue growth.
• Develop and execute initiatives to optimize financial performance and achieve profitability targets.
• Cultivate and maintain relationships with key clients, vendors, carriers, and business partners.
• Address customer inquiries, complaints, and feedback promptly to ensure client satisfaction and retention.
• Collaborate with sales teams to develop and execute regional sales strategies.
• Negotiate and manage contracts with suppliers and service providers to achieve favorable outcomes.
• Ensure service agreements meet quality standards and cost expectations.
• Travel as required.

Supervisory Responsibilities

• Directly supervise Branch Managers, General Managers, and/or operational staff across the assigned region.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Conduct regular performance reviews and provide coaching for professional development.

Educational background / Work experience

• Bachelor’s degree in Business Administration, Logistics Management, Supply Chain Management, or a related field is preferred.
• 7 years of progressive leadership experience in the transportation and logistics industry, with proven success in regional or divisional management is preferred.

Preferred Qualifications:

• Experience managing multi-site operations in the transportation and logistics industry.
• Familiarity with industry regulatory requirements and standards.

Skills & Competencies

• Lead Yourself: Strong analytical mindset with expertise in data-driven decision-making.
• Lead Your Team : Build, lead, and mentor a high-performing team, including Branch Managers, General Managers, and operational staff. Proven leadership and team-building skills with the ability to develop high-performing teams.

• Lead Your Business : Deep knowledge of freight forwarding, warehousing, and global logistics operations.
• Excellent communication, negotiation, and stakeholder management abilities.
• Willingness to travel extensively within the region.

Language skills

• Fluency in English is required.

Computer Literacy

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Familiarity with ERP systems, Transportation Management Systems (TMS), and other relevant software applications.

Physical and/or Mental Requirements / Working Conditions

Physical Demands

Work is generally sedentary, with no specific need for physical coordination or effort. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Hours can be extensive as well as occasionally staggered for multi-shift access. While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Minimal travel maybe required for this role domestically and internationally.

Work Environment

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

For this position, the expected base pay is: $138,500- $208,000 / Annual. Actual compensation will be determined based on job-related factors, including relevant experience, skills, education or certifications, and geographic location, consistent with applicable laws and company policy.

DSV offers a comprehensive benefits program designed to support the health and well-being of employees and their families. Benefits include medical, prescription, dental, vision, and life insurance, as well as flexible spending accounts (FSAs), health savings accounts (HSAs) (for eligible plans), and short- and long-term disability coverage.

Employees also have access to wellness resources, Employee Assistance Program (EAP) services, and other support benefits. Financial benefits include participation in the DSV 401(k) plan, which provides company matching contributions of up to 5%.

To support work-life balance, DSV offers various paid time off programs and paid company holidays. Specific PTO and leave programs may vary by location and division in accordance with state or local laws

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [email protected] . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

Start here. Go anywhere

Visit dsv.com and follow us on LinkedIn and Facebook .