Loan Servicing Supervisor

Text "2537" to (309) 322-9911 to apply.

Wage Range: Min: $59,014, Mid: $73,213, Max: $87,412

A Brief Overview

The Loan Servicing Supervisor assists with building and establishing a team environment, developing people, and accomplishing department goals. The Loan Servicing Supervisor is responsible for assisting with all duties to ensure top performance of the team. This position is accountable for daily operations which include oversight of all servicing personnel. The Loan Servicing Supervisor role reports to the department manager.

What you will do

• Servicing, administration and reconciliation of general ledger, checking accounts, and of all Commercial participations.
• Implement new policies and procedures and monitor existing practices to ensure full compliance. Review data input for accuracy and completeness.
• Oversee the training of employees on all loan servicing tasks.
• Assist with data entry of new loan bookings, loan disbursing, loan file maintenance, and servicing of all loan types on the Bank's core system.
• Complete and submit reconciliations/reporting for SBA and USDA monthly.
• Verify that all tasks are completed to meet regulatory requirements, such as adjustable-rate mortgage notices and verify that all policies and procedures are followed to minimize risk of fraud.
• Complete credit bureau corrections.
• Assist with managing and monitoring the Loan Maintenance, Loan Wires, and Loan Input email accounts.
• Process fundings from Investor for Secondary Market loans.
• Assist with custodial reconciliations for Fannie Mae, Freddie Mac, and Federal Home Loan Bank.

Other Qualifications/Requirements

• Experience in Jack Henry SilverLake.
• Proficient in Excel.
• Bachelor’s Degree Business or Finance and minimum 4 years Loan Operations, Loan Data, or Loan Servicing preferred or equivalent combination of education and experience.

Who We Are

Heartland Bank and Trust Company is headquartered in Bloomington, Illinois. With 70+ locations throughout Illinois and Eastern Iowa, Heartland continues to grow and is committed to preserving strong ties to our communities, customers, employees, and shareholders.

Heartland Bank’s mission is to “create value for the customer, earn a profit for the Bank, and have fun doing it!” At Heartland, employees have the opportunity to make a difference every day.

What We Offer

At Heartland Bank, we offer a competitive benefits package to provide you with peace of mind. Click here to learn more about what benefits we have to offer.

Physical Demands

• Regularly: Sitting, Feeling/Touching, Talking, Hearing, Vision - close peripheral, depth
• Frequently: Standing, Walking, Grasping/Reaching - with arms and hands, Repetitive Motions
• Occasionally: Climbing and/or Balancing, Stooping, Kneeling, Crouching, and/or Crawling, Lifting (30 lbs.)

Equal Opportunities and Accommodations Statement

Heartland Bank is deeply committed to creating a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, disability, age, or any other non-merit based or legally protected grounds.

Salary Disclaimer

The salary range represents the range of possible compensation at the time of posting. Heartland Bank considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate’s work experience, education/training, key skills, and internal equity.

The salary range minimum, midpoint, and maximum listed above represent a full range of career compensation growth over time in this position and pay grade. Starting pay typically starts between minimum and midpoint upon hire. The Bank offers compensation growth opportunities within its career architecture.