Office Manager

Job Title: Office Manager – Maywood & Morton Grove Offices Location: Maywood, IL & Morton Grove, IL Company: Golden Touch Home Care Services, LLC Job Type: Full-Time About Us At Golden Touch Home Care Services, LLC, we’re not just another home care agency—we’re a passionate and growing team on a mission to transform how seniors experience care at home. As a family-owned business rooted in compassion and service, we’re proud to support Illinois seniors with dependable, non-medical care that helps them live safely, independently, and with dignity. Our team is driven, innovative, and expanding fast across the Chicagoland. If you're looking to join a forward-thinking agency where your work truly matters—and where you’ll be empowered to lead and grow—Golden Touch is the place to be. Position Summary We’re looking for an energetic and experienced Office Manager to lead operations at our Maywood and Morton Grove offices. This is a high-impact leadership role for someone who understands the Illinois Department on Aging (IDoA) and Illinois Department of Public Health (IDPH) regulations and can grow our presence by building strong teams and strategic relationships with local Coordinated Care Units (CCUs). This is more than just an administrative role—it’s an opportunity to drive local expansion, shape the future of our agency, and be part of a company that values initiative, compassion, and community. Key Responsibilities

• Team Leadership: Recruit, train, and supervise a high-performing team of office and field staff across two locations.
• Community Engagement: Build and nurture relationships with CCUs, referral sources, and local community organizations to market services and grow our book of business.
• Business Development: Identify growth opportunities in each service area and execute strategies to expand our client base.
• Compliance & Quality: Ensure adherence to all IDPH and IDoA regulations, documentation standards, and internal policies.
• Client Service: Provide exceptional support to clients and families, ensuring care plans are followed and concerns are promptly addressed.
• Office Operations: Oversee day-to-day administrative tasks, scheduling, payroll coordination, and documentation.

What We're Looking For * Required:

• 2+ years of experience in a leadership role at a home care agency
• Working knowledge of IDoA and IDPH standards and compliance
• Proven success building teams and managing multi-site operations
• Strong communication and relationship-building skills
• Ability to travel between the Maywood and Morton Grove offices

* Preferred:

• CNA certification or prior experience as a Care Supervisor
• Experience with CCU partnerships and senior services marketing
• Bilingual abilities (Spanish, Polish, or other languages) are a plus

Why Golden Touch?

• Be part of an expanding, family-owned agency with deep community roots
• Join a mission-focused team making real change in the lives of seniors
• Growth opportunities as we expand into new service areas

* Comprehensive Benefits Package, including:

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)

Apply Today! If you're passionate about senior care, thrive in a fast-paced environment, and are ready to help grow a dynamic home care agency, we’d love to hear from you. Equal Opportunity Employer Statement Golden Touch Home Care Services, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other protected characteristic under applicable federal, state, or local laws.