Director Business Enablement - Operations and Go to Market

Job Description

Job Description

Description:

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.

While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.

We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it’s career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.

When you feel like you belong, work is no longer work – it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we’re doing just that. Join us as we change the future and transform your career!

There are jobs and then there are careers . Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career!

The Director of Business Enablement – Operations & Go-to-Market is responsible for driving innovation, efficiency, and productivity across both the Operations and Go-to-Market (GTM) functions through the strategic use of technology. This role sets the vision, leadership, and standards necessary to deploy and support applications and tools that improve client retention, reduce effort, and accelerate revenue growth.

In partnership with senior leaders across the organization, this role oversees the intake, prioritization, and execution of initiatives that enhance business performance. The Director leads a team of product owners and business analysts who work closely with stakeholders to define and deliver solutions that meet business needs. The role also includes a critical focus on leveraging emerging technologies—including artificial intelligence (AI)—to innovate across both domains.

Primary Responsibilities

Strategic Planning & Innovation

• Establish and evolve a strategic roadmap of enabling tools for both Operations and GTM teams.
• Partner with business leaders to identify opportunities for process digitization, automation, and enhanced decision-making through technology.
• Champion the evaluation and responsible adoption of AI-powered tools and capabilities, aligning implementation with high-impact use cases.
• Drive strategic alignment and ensure measurable ROI for all technology initiatives.
• Lead financial planning related to tooling—including budgeting and forecasting.

Product & Program Leadership

• Lead a high-performing team of Product Owners and Business Analysts, ensuring quality in user stories, acceptance criteria, and prioritization.
• Build and maintain a consistent intake and prioritization framework, enabling transparency and alignment to business strategy.
• Support agile execution by overseeing backlog grooming, sprint planning, and release readiness.
• Serve as an advisor to the team, ensuring scalable, sustainable solution design and timely delivery.

Project Delivery & Change Management

• Oversee planning and execution of complex cross-functional projects, including new tool implementations and enhancements.
• Ensure stakeholder alignment, risk mitigation, and proactive communication across all phases of the project lifecycle.
• Implement structured change management practices to drive adoption and minimize disruption to operations.

Team Development & Coaching

• Attract, retain, and develop top talent within the product and business analysis functions.
• Provide coaching and mentorship to ensure continuous learning and professional growth.
• Foster a culture of ownership, collaboration, and client-centric thinking.

Vendor & Application Governance

• Manage vendor relationships to support scalable implementation, integration, and support of key tools.
• Oversee application support and service delivery for a portfolio of tools including enhancements, bug fixes, and roadmap evolution.
• Establish and monitor metrics to evaluate tool effectiveness and ensure strong ROI.
• Maintain governance over release management, security protocols, and change control processes.

Qualifications & Experience

• 10+ years of experience leading enterprise-wide technology or business enablement functions with increasing responsibility.
• Proven experience managing and developing teams of Product Owners and Business Analysts.
• Strong experience working in an Agile framework, with hands-on involvement in sprint planning, backlog refinement, standups, and retrospectives.
• Deep expertise in Salesforce, including Sales Cloud, Service Cloud, and Revenue Cloud/CPQ.
• Familiarity with GTM tools such as Salesloft, LinkedIn Sales Navigator, and Hubspot.
• Familiarity supporting and optimizing operational tools such as Taskray, eGain, and Formstack.
• Demonstrated success introducing AI and automation capabilities within business workflows.
• Strong communication and stakeholder engagement skills, with the ability to bridge technical and non-technical audiences.
• Skilled in roadmap planning, intake design, and translating business goals into actionable technology strategies.
• Strong vendor management and negotiation skills.
• Bachelor’s degree in Business, Computer Science, Information Systems, or related field (Master’s degree preferred).
• Excellent written and verbal communication skills, including the ability to communicate technical topics in business terms.

Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.

We embrace and encourage our employees’ differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact [email protected]. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.

This role can be performed from any office in the US. The pay range for this position is $140,000 - $200,000/yr however,

base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via

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