Marketing & Sales Assistant

Legacy Forward Solutions is hiring on behalf of our client in Chicago, IL for the role of Marketing & Sales Assistant . We’re looking for a motivated and customer-oriented individual with a passion for marketing, sales, and process improvement. In this entry-level role, you’ll help support and manage various customer-facing programs while gaining leadership experience in a collaborative and growth-focused environment.

Key Responsibilities:

• Sales & Marketing Engagement: Identify and qualify potential customers while promoting client offerings to drive campaign success.

• Drive Process Improvement: Collaborate across departments to recognize trends and enhance the customer experience.

• Customer Relationship Building: Build trust and rapport with customers, ensuring follow-up and satisfaction.

• Team Leadership & Development: Train and mentor customer service team members on performance expectations, policies, and procedures.

• Training & Communication: Lead team discussions, coach individually, and communicate key updates to ensure consistent development.

• Escalation Management: Resolve escalated customer concerns with professionalism and efficiency.

Who We’re Looking For:

• Customer-First Mindset: Empathetic and effective communicator who prioritizes customer satisfaction.

• Driven and Ambitious: Eager to grow in a fast-paced environment and take on leadership opportunities.

• Attention to Detail: Organized and dependable, with strong collaboration skills.

• Entry-Level Aspiration: Looking to begin a long-term career in marketing and sales with growth potential.

Why Join Us?

• Career Growth: We believe in promoting from within and building future leaders.

• Team Environment: Join a supportive team where your work makes a real impact.

• Skill Development: Access ongoing training and mentorship opportunities.

• Financial Success: Competitive base salary with performance-based incentives and long-term growth potential.

If you're ready to kick-start your career in marketing and sales with a company that values development and teamwork, we encourage you to apply today and join Legacy Forward Solutions in Chicago, IL .

We are proud to be an equal opportunity employer and welcome candidates from all backgrounds.