Automotive Service Advisor

McGrath Arlington Kia
Palatine, IL

Job Description

Job Description

McGrath KIA is a leader in automotive retail, and we are looking to add an experienced SERVICE ADVISOR to our team. If you have what it takes to join our award winning team, apply today..

Ideal candidates will be engaging, customer focused, friendly, and knowledgeable in customer service.

The service consultant responsibilities are as follows:

  • Greeting guests at the car
  • Perform a walk-around of the guest’s vehicle utilizing lane software
  • Using the iPad, write a Repair Order that documents the guest’s concerns
  • Presenting a maintenance menu and explaining to the guest the importance of routine factory maintenance
  • Use TSD software to create documents for loaner vehicle usage
  • Go over additional sales recommendations with the guest and educate guest on items needed
  • Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.
  • Prioritize recommendations for guest based on: primary concern, safety related items, maintenance items
  • Follow-up with guests and provide accurate promise times
  • Be a liaison between the technician and guest
  • Accurately and efficiently process paperwork
  • Build relationships with customers to promote repeat and referral service business

All applicants must pass pre-employment testing which includes background, motor vehicle, and drug testing in order to qualify for employment.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Medical insurance
  • Vacation Pay

Requirements:

  • High school or equivalent
  • Customer Service: 2 years (Preferred)
  • Driver's License (Required)

Posted 2026-03-20

Recommended Jobs

Belt Fabricator Technician

Belt Power LLC
Roselle, IL

Job Description Job Description Description: Build what keeps Industry moving At Belt Power LLC, we don’t just move materials—we keep entire operations running. As the nation’s leading full…

View Details
Posted 2026-06-26

Chief Risk Officer - Job # 3760

BritePros Medical Staffing
Chicago, IL

Job Description Job Description Chief Risk Officer – To $310K – Chicago, IL – Job # 3760 Who We Are: The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & Roc…

View Details
Posted 2026-07-29

Warehouse attendant

Staffmax Staffing & Recruiting
Chicago, IL

Staffmax is helping our client hire multiple warehouse attendant for a 2-month contract. This role involves hands-on physical work and is perfect for individuals who enjoy working in a team, staying …

View Details
Posted 2026-03-23

Manufacturing Solutions Strategy Lead

KAIZEN TECHNOLOGIES INC
Chicago, IL

Job Description Job Description Job Title :Manufacturing Solutions Strategy Lead Loaction: Midwest , Illinois (Chicago area), Indiana, Ohio, Michigan, Wisconsin, Minnesota (Onsite) Typ…

View Details
Posted 2026-07-30

Receptionist - State Farm Agent Team Member

Joe Ferrazza - State Farm Agent
Hoffman Estates, IL

Job Description Job Description Benefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid ti…

View Details
Posted 2026-07-29

Accounting Manager

LHH US
Chicago, IL

Job Description Job Description LHH is searching for an Accounting Manager for a top Nonprofit organization based in Chicago. Preferably, the selected candidate will have eight years of hands-on …

View Details
Posted 2026-07-17

Accounts Receivable Specialist

Ursitti Enterprises LLC
Itasca, IL

Job Description Job Description Accounts Receivable & Office Administrator Location: Itasca, IL Employment Type: Full-Time Schedule: Monday – Friday Position Overview We are seeking …

View Details
Posted 2026-07-11

Part-time Veterinarian

State Street Animal Clinic
Belvidere, IL

Part-time Associate Veterinarian – State Street Animal Clinic, Belvidere, IL Are you a dedicated veterinarian looking to grow your career in a supportive, team-oriented environment? Whether you'…

View Details
Posted 2026-07-21

Linehaul Driver

Midwest Express
Elk Grove Village, IL

Midwest Express Co., established in 1983, is a trusted leader in expedited freight and line-haul trucking. With a strong commitment to safety, reliability, and customer satisfaction, Midwest Express …

View Details
Posted 2026-07-31

Maintenance Manager | Food Manufacturing

Sterling Engineering Inc.
Niles, IL

Job Description Job Description Job Title: Maintenance Manager | Food Manufacturing Location: Niles, IL Hire Type: Direct Hire Target Pay Rate: $135,000/year (flexible depending on e…

View Details
Posted 2026-07-30