Assistant Coffee Shop Manager

Hy-Vee
Quincy, IL
Assistant Coffee Shop Manager Location Quincy, IL : At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. : Job Title: Assistant Coffee Shop Manager Department: Coffee Shop FLSA: Non-Exempt General Function Responsible for assisting the Department Manager with presenting the freshest most innovative and best quality products at a competitive retail price to customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies:
  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism
  • Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home; Food Service Director; Coffee Shop Department Manager Positions that Report to you: Coffee Shop Baristas Primary Duties and Responsibilities
    • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
    • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
    • Makes an effort to learn customers' names and to address them by name whenever possible.
    • Assists customers by: (examples include)
      • escorting them to the products they're looking for
      • securing products that are out of reach
      • loading or unloading heavy items
      • making note of and passing along customer suggestions or requests
      • performing other tasks in every way possible to enhance the shopping experience.
    • Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders.
    • Takes customer orders at the counter.
    • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
    • Handles food in a safe manner and ensures the work area is always clean and neat.
    • Reviews the status and appearance of the food for freshness.
    • Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
    • Anticipates product needs for the department on a daily basis.
    • Prepares and replenishes product as necessary.
    • Checks in product, puts product away, and may review invoices.
    • Runs the department registers and receives payment, makes change, etc., where applicable
    • Removes trash in a timely manner.
    • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
    • Adheres to company policies and individual store guidelines.
    • Reports to work when scheduled and on time.
    Secondary Duties and Responsibilities
    • Washes dishes as necessary.
    • Orders product and supplies as necessary.
    • Prices products for customers as necessary.
    • Assists in other areas of store as needed.
    • Performs other job related duties and special projects as required.
    Knowledge, Skills, Abilities and Worker Characteristics
    • Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
    • Ability to do arithmetic calculations involving fractions, decimals, and percentages.
    • Must have the ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.
    Education and Experience High school or equivalent experience with Sanitation (Food Safety) courses encouraged and one year of similar or related experience. Supervisory Responsibilities (Direct Reports) Instructs, assigns, reviews and plans work of others. Maintains standards, coordinates activities, and allocates personnel. Physical Requirements
    • Must be physically able to exert up to 50 pounds of force occasionally; exert up to 20 pounds of force frequently; and exert up to 10 pounds of force constantly to move objects.
    • Visual requirements include vision from less than 20 inches and more than 20 feet with or without correction, color vision, depth perception, and field of vision.
    • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
    Working Conditions This position is frequently exposed to a cool environment, dampness, noise from equipment, and vibrations from some equipment. There are possible equipment movement hazards from slicers and choppers. There is daily exposure to cleaning chemicals and solvents. This is a fast paced work environment. Equipment Used to Perform Job Cash register, Slicer, RPM, Fryers (breakfast grill), Ovens, Steamer, Computers (Microsoft, N.T.), Fax machine, Telephone, Copier, Calculator, Utensils, delivery van Hobart machine, stoves, grills, toasters, chicken roaster, can opener, griddle, chargrill, refrigerated food case, hot case, cold case, thermometers, knives, dishwasher, ice machine, coffee maker, scales, and pop machine. Contacts Has daily contact with customers, suppliers/vendors, and the general public. Occasional contact with federal or state regulatory agencies regarding inspections. Confidentiality Has access to confidential information including gross percentage/sales, and employee wages. Are you ready to smile, apply today.
Posted 2025-11-12

Recommended Jobs

Accounts Payable Specialist (M&S Client opportunity)

Mowery & Schoenfeld
Kankakee, IL

Job description THIS POSTING IS ON BEHALF OF A CLIENT. THIS ROLE IS NOT AN INTERNAL M&S OPPORTUNITY. Position Summary: We are seeking a detail-oriented and reliable Accounts Payable Specia…

View Details
Posted 2025-09-14

Registered Nurse RN - ICU

Saint Francis Hospital
Evanston, IL

Responsibilities The Registered Nurse is responsible for the delivery of safe patient care utilizing the nursing process of assessment, planning, implementation and evaluation. Provides dire…

View Details
Posted 2025-11-12

Retail Sales Associate - Inventory Focused

Vuori, Inc
Oak Brook, IL

Vuori is re-defining what athletic apparel looks like: built to move and sweat in but designed with a casual aesthetic to transition into everyday life. We draw inspiration from an active coastal…

View Details
Posted 2025-10-15

Software Engineer

Interclypse
Aurora, IL

Full-time Description Seeking engineers to grow their knowledge and further their careers. Interclypse has numerous software development openings ranging from full stack developers to dedic…

View Details
Posted 2025-09-14

Scientist I

Planet Group
North Chicago, IL

Target PR Range: 33-43/hr *Depending on experience We are seeking an BS/MS scientist with strong experience of cell/molecular biology to join our ongoing cross-functional effort of understandin…

View Details
Posted 2025-11-12

Reliability Engineer

Mondelez International
Chicago, IL

Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It With Pride. Your goal will be to ensure that the site manufacturing & suppor…

View Details
Posted 2025-11-03

Production Specialist II - 3rd Shift

Bank of America Corporation
Chicago, IL

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our …

View Details
Posted 2025-11-05

Financial Professional, New York Life Insurance Company

New York Life Investments
Downers Grove, IL

Job Description Job Description   Insurance Agent, New York Life Insurance Company   The New York Life Insurance Agent’s role is all about building relationships with and providing the right…

View Details
Posted 2025-11-07

Senior Maintenance Tech

Aspire Chicago
Hillside, IL

Job Description Job Description Description: Position Summary: The Senior Maintenance Technician reports to the Facilities Manager and is responsible for performing routine building maintenan…

View Details
Posted 2025-11-08

Electronics Technician - Bring Your Skills to Life!

L&J Technologies
Hillside, IL

Job Description Job Description Do you love tinkering with electronics and seeing your creations come to life? L&J Technologies, a leader in cutting-edge electronic and electromechanical solution…

View Details
Posted 2025-08-23