Help desk technician
Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Insight Global. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice.
Job Description Insight Global is seeking a Level 1 Help Desk Technician to join the team at one of our top financial clients located in Chicago, IL. This person will work mainly remote, but be required to come in once a week. Shift will be either 6am-3pm or 7am-4pm CST with possibility of a weekend shift 1-2 times per month. You will be responsible for handling basic resolution and service delivery over the phone. You will be assisting with technical support to their users that are having issues with their proprietary applications. You will diagnose and resolve hardware and workstation configuration problems, route calls to other support areas, and alert management when critical. You will also be required to document all issues you handle. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: Skills And Requirements- 1-5 years of experience as a Help Desk Technician
- Experience in a corporate environment
- Experience with ticketing systems
- Knowledge of Microsoft Operating Systems
- Bachelors Degree required -Experience supporting a financial services client
Recommended Jobs
North Chicago, IL Suburb OB/GYN Group - Partnership
A leading, well-established group in an upscale north Chicago, IL suburb offering Partnership is bringing on another OB/GYN physician. Step right into a busy, well-managed practice with experienced…
Dishwasher
Crepas Culichi Brunch in Oak Park, IL is looking for one dishwasher to join our 43 person strong team. We are located on 1101 Lake Street. Our ideal candidate is self-driven, ambitious, and reliable.…
Help Desk Associate
Help Desk Associate JOB-10045345 Anticipated Start Date 12/08/2025 Location Reston, VA Type of Employment Contract-to-Hire Employer Info Client is a global lead…
USA - CAPA Investigator Owner
Pay range: 57-67/hr *depending on experience Description: CAPA/NCR writers Essential Duties and Responsibilities: 1. Perform non-conformance (NCR) investigations within the Track Wise 8 Man…
Associate director
Company Description Publicis Media UNIT3C is a social marketing and dynamic content center of excellence, specializing in connecting brands to consumers in real-time, social environments. Over…
Private Basketball Coach
Join Balr Basketball: Where Passion for Basketball Meets Expert Training Balr is rapidly making its mark as a leader in private basketball training across the United States. We're expanding our te…
Strategy operations analyst
Strategy & Operations Analyst Req number: R6477 Employment type: Part time Worksite flexibility: Remote Who we are CAI is a global technology services firm wit…
Production Technician
Production Technician JOB-10045199 Anticipated Start Date November 17, 2025 Location Armorel, AR Type of Employment Contract Hire Employer Info Our client is a…
Customer Success Manager - Americas
Company Description Founded in 2014, Shippeo is a leading European SaaS company transforming supply chain visibility. With a global presence and multicultural team of 27 nationalities operati…
Communications manager
Company Description: McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to opera…