Digital services manager

Job Title: Web Services Manager

Job Requisition ID: 49869

Closing Date: 09/25/2025

Salary: $125,000 - $135,000

Work Location: (Hybrid) Springfield, IL

Work authorization: US work authorization required at time of application. No sponsorship available. Not eligible for F1 OPT/CPT.

Questions? Email [email protected]

Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment.

This position serves as the Web Services Manager directing and managing the activities of internal and contractual software development staff working in the Department of Innovation & Technology (DolT), Enterprise Applications Services Division, Web Services Section.

In this role you will serve as Project/Functional Manager for large scale requests for website and web application development and as a full-line supervisor for a team of IT professionals.

In addition, you will participate in top level management and strategy meetings.

If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Flexible work schedules (when available and dependent upon position)
• 10 -25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of paid parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link:

Essential Functions

• Subject to management approval, serves as the Web Services Manager for the Department of Innovation & Technology (DoIT) managing, overseeing and directing the activities of internal and contractual software development staff working in the Enterprise Applications Services Division, Web Services Section.
• Serves as Project/Functional Manager for large scale requests for website and web application development and serves as a liaison with users and business owners from state agencies, boards, and commissions regarding all aspects of website and web application development and support.
• Participates in top level management and strategy meetings and keeps the Chief Technology Officer, Chief of Enterprise Application Services, and the Assistant Division Manager apprised of programs or project progress, problems, or any matters relative to department policies, procedures, goals, and objectives.
• Serves as a full-line supervisor.
• Keeps abreast of new developments in the Information Technology (IT) field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to four (4) years of college with coursework in management information systems, data processing, telecommunications or directly related fields.
• Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in management information systems, data processing, telecommunications or directly related fields in a public or business organization.
• Requires three (3) years of professional experience supervising a team of Information Technology professionals in a large and highly complex public or private IT organization.

Preferred Qualifications (In Order of Significance)

• Four (4) years of professional experience leading feasibility assessments, system modernization initiatives, and involvement in strategic planning for an organization.
• Four (4) years of professional experience directing the development, enhancement, and support of enterprise-level websites, web applications, and internet-based services, utilizing System Development Life Cycle (SDLC) methodologies, ensuring performance, security, and accessibility standards are met.
• Four (4) years of professional experience overseeing cloud-based content management systems and services with preferred experience in Microsoft 365 and Adobe Experience Manager Cloud platforms, including AEM, Adobe Analytics, or Adobe Campaign.
• Three (3) years of professional experience facilitating collaboration among internal teams, vendors, and external stakeholders to define technical requirements and deliver digital solutions.
• Ability to develop and deliver clear, persuasive presentations to technical and non-technical audiences, including executives and cross-functional teams.
• Ability to evaluate administrative or technical programs, analyze performance metrics, and implement effective strategies to improve service delivery or efficiency.
• Ability to develop and maintain effective, collaborative working relationships with multidisciplinary teams, external partners, and executive leadership.
• Demonstrated written and verbal communication skills with experience preparing technical documentation, business reports, and executive summaries.

Conditions of Employment

NOTE : Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

• Requires the ability to verify identity and self-disclosure of criminal history.
• Requires employment authorization to accept permanent full-time position with the State of Illinois
• Requires the ability to pass a position specific, agency required background check.
• Requires the ability to travel in performance of duties.
• Requires the ability to work outside of normal hours to meet deadlines.
• Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.
• Requires adherence to the revolving door restrictions outlined in 5 ILCS 430/5-45. Consequently, employees should be aware that in the event of receiving a non-State employment offer during state employment or within one year immediately following the termination of State employment, they are required to inform the Office of the Executive Inspector General (OEIG) for the Agencies of the Illinois Governor before accepting such non-State employment. Failure to notify the OEIG may result in the imposition of a fine.
• Requires compliance with the provisions outlined in section 4A-101 of the Illinois Governmental Ethics Act, necessitating the occupant of this position to file of a Statement of Economic Interest. Pursuant to the Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.), specific state officials and employees are required to annually submit Statements of Economic Interest to the Office of the Secretary of State, which will be accessible to the public for examination and copying. Employees subject to this requirement must also file a Supplemental Statement of Economic Interest with the Executive Ethics Commission, as specified in Executive Order 15-09. Failure to submit these statements in a timely manner may result in fines and penalties.
• Requires the ability to lift and carry objects or equipment weighing up to 20 pounds. This is considered light work as defined by the U.S. Department of Labor (20 CFR 404.1567(b)). Light work involves lifting no more than 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds.
• The conditions of employment listed are incorporated and/or related to any duties included in the position description.