Sales Manager, Large Enterprise

At Klaviyo we value the unique backgrounds experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If youre a close but not exact match with the description we hope youll still consider applying. Want to learn more about life at Klaviyo Visit see how we empower creators to own their own destiny.

About Klaviyo

Klaviyo is the B2C CRM built for consumer brands combining customer data segmentation and campaign execution across email SMS and owned channels in a single platform. We closed 2025 at $1.2B in revenue (32% YoY) with Q4 alone coming in at $350M (30% YoY) a record quarter. Weve raised our fiscal year 2026 outlook our customer base has grown to over 193000 and the number of customers generating $50K in ARR grew 37% year over year. Were scaling up-market and this role sits at the center of that motion.

The Role

Youll lead a team of experienced Enterprise AEs focused on large complex deals in the East Coast region. This is an execution-first leadership role youll be accountable for pipeline health forecast accuracy and the development of your team.

What Youll Do

• Own the team forecast: set the cadence track leading indicators and drive accountability quarter over quarter
• Recruit and develop seasoned enterprise sellers; partner with TA to build the bench as we scale
• Build and execute regional enterprise strategy in close coordination with senior leadership product marketing and customer success
• Help your team manage pipeline quality prioritize deals and close large multi-stakeholder opportunities
• Identify skill gaps and run targeted coaching individual and group to raise the floor and ceiling of the team
• Partner with Business Development Solutions Engineering Partnerships Finance Legal and Customer Success to run tight enterprise account motions
• Surface pipeline and performance insights to senior leadership with clear recommendations
• Handle conflict underperformance and process friction directly and constructively

What Were Looking For

• 4 years managing enterprise or strategic sales teams in SaaS; MarTech CRM or e-commerce experience preferred
• 6 years of enterprise selling experience into Fortune 5000 accounts with a consistent track record above quota
• Fluency in sales metrics pipeline management and Salesforce; you run your business from data
• Experience with MEDDPICC and Command the Message
• Comfortable engaging C-suite stakeholders and navigating complex multi-threaded deals
• Familiarity with AI tools and a practical interest in using them to work faster and sharper this matters here
• Working knowledge of e-commerce KPIs consumer behavior and the broader CRM/CDP/marketing automation landscape

Why Klaviyo

• Category-defining position: were the only purpose-built B2C CRM at scale
• Real enterprise momentum: were moving up-market fast with the product and GTM infrastructure to back it
• Strong financial footing: $1.2B in 2025 revenue 32% growth raised 2026 outlook
• A place that takes execution seriously and gives you the tools team and support to deliver

#LI-Hybrid #LI-CR1

Required Experience:

Manager