Administrative Assistant and Office Manager

Job Description

Job Description

About Company:

For over 40 years, Quest Food Management Services has been a leading food service provider serving K-12 schools, higher education institutions, corporate dining programs, and event venues. Quest is consistently ranked among the top food service management companies in the United States for its commitment to fresh, scratch made menus, local sourcing, and intensely personal service. At the heart of our success is our “Quest Ready” culture, built on integrity, responsiveness, accountability, respect, and excellence.

Being Quest Ready means serving with purpose and care, creating experiences that are nourishing, welcoming, and reliable. This mindset empowers our teams to build lasting relationships and continually raise the standard for great hospitality in every community we serve.

About the Role:

The Administrative Assistant and Office Manager plays a pivotal role in ensuring the smooth and efficient operation of our retail office environment. This position is responsible for managing daily administrative tasks, coordinating office activities, and supporting staff to enhance overall productivity. The successful candidate will serve as a key point of contact for internal teams and external partners, facilitating communication and workflow. They will oversee office supplies, maintain records, and implement organizational systems that support business objectives. Ultimately, this role contributes to creating a well-organized, professional, and welcoming office atmosphere that supports the retail trade operations across the United States.

Minimum Qualifications:

• High school diploma or equivalent; Associate’s degree or higher preferred.
• Proven experience in administrative support or office management, preferably within the retail industry.
• Proficiency with office software such as Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities with attention to detail.
• Excellent verbal and written communication skills.

Preferred Qualifications:

• Bachelor’s degree in Business Administration, Management, or related field.
• Experience with retail management software or customer relationship management (CRM) systems.
• Knowledge of basic accounting or bookkeeping principles.
• Familiarity with human resources processes and labor regulations.
• Ability to manage budgets and financial records.

Responsibilities:

• Manage daily administrative tasks including scheduling appointments, handling correspondence, and maintaining filing systems.
• Coordinate office operations and procedures to ensure organizational effectiveness and efficiency.
• Serve as the primary liaison between management, staff, and external vendors or clients.
• Oversee inventory and ordering of office supplies to maintain adequate stock levels.
• Support human resources functions such as onboarding new employees and maintaining personnel records.
• Prepare reports, presentations, and documentation as required by management.
• Organize meetings, events, and travel arrangements for staff and executives.
• Implement and maintain office policies and procedures to improve workflow and compliance.

Skills:

The required skills enable the candidate to efficiently manage daily office operations, ensuring that scheduling, communication, and documentation are handled accurately and promptly. Proficiency in office software allows for the creation of reports, presentations, and correspondence that support decision-making and internal communication. Strong organizational skills help in maintaining orderly records and managing multiple tasks simultaneously, which is essential in a dynamic retail environment. Preferred skills such as knowledge of retail software and basic accounting enhance the ability to support financial and operational aspects of the office. Additionally, interpersonal and communication skills are crucial for liaising effectively with staff, management, and external partners, fostering a collaborative and productive workplace.