Behavioral Health Milieu Specialist - Adolescent Behavioral Health

Overview: Provide a safe environment for patients, visitors and staff in the behavioral health inpatient unit. Assist in providing care to individuals with behavioral/emotional/mental health diagnosis. This position is responsible for ensuring that all therapeutic activities, therapeutic groups, daily schedules are being followed, and implemented while directing direct care staff in guiding patients towards attending their treatment goals. Responsibilities: THERAPEUTIC ENVIRONMENT AND SAFETY FOCUS: Assists in the creation and maintenance of a safe, caring, nurturing, healing, and educative environment.

• Supports the treatment by providing education on ways to minimize behavioral outbursts through use of preventative strategies such as building positive relationships, rapport, and being a primary support to patients when additional care and behavioral management are needed.
• Ensures all therapeutic activities, groups, and daily schedules are being followed.
  
  
  • Directs staff toward interventions that ensure individual and milieu safety.
• De-escalates patients utilizing the CPI model for patient interventions and prevention strategies.
• Takes initiative in making decisions and taking immediate action to ensure safety
• Serves as role model to reduce/eliminate use of seclusion/restraints through the use of effective verbal de-escalation and patient support.
• Participates in application of seclusion/restraints when appropriate; provides monitoring of patients in such situations; completes appropriate documentation
• Participates in patient and staff debriefing
  
  
  • Helps patients to develop strategies that are effective in managing stressful situations which may provoke behavioral outbursts. These strategies may include but are not limited to, coping skills and emotional regulation to achieve success in their treatment goals and remain safe during hospitalization.
• Interfaces effectively with behavioral health and security staff to promote a safe environment; calls for additional assistance if needed
• Provides supportive care to patients and families when appropriate
• Monitors video/audio equipment to ensure patient, visitor and staff safety, and/or makes “rounds” in the immediate patient care area
• Completes electronic event reports as indicated
• Will work directly with patients when behavior cannot be managed in the milieu with other patients. During this supportive intervention, this role will incorporate strategies that promote patient success and safety in the milieu.

ASSESSMENT FOCUS: Obtains pertinent clinical data from patients/significant others seeking Behavioral Health Services.

• Ensures patients are treated with respect and dignity
• Compliant with legal components of admissions/treatment recommendations (mental health code, confidentiality act, voluntary/involuntary admissions, patients’ rights, obtaining releases of information)
• Documents interventions in a succinct and goal directed manner
• Incorporates trauma informed care through therapeutic interactions, interventions, and de-escalation principles to patients when additional support is needed. This includes, but not limited to, removing patients from situations or settings that may pose a risk or are unsafe for patients.
• Provides support, sets limits, and/or facilitates learning from the situation if/when providing direct patient care
• Assesses patients and suggests treatment goals for patients that pose a risk to themselves or others in the milieu.

PERFORMANCE IMPROVEMENT FOCUS: Assists in Performance Improvement activities for area.

• Actively promotes and achieves customer satisfaction (patient, family, departments and physicians)
• Assists in completing chart audits and compiling other data to evaluate performance
• Role model for other team members
• Compiles and assists in analyzing intake, utilization and patient flow data
• Generates ideas for improving processes, treatment, and patient care
• Participates in Root Cause Analyses and assists in development of action plans and implementation of action plans
• Collaborates with the unit manager on ways to ensure a supportive and structured environment is maintained for all patients and staff
  
  
  • Collaborates with the staff and the educator to foster therapeutic communication, intervention, and prevention strategies so the hospital, unit, or area where patients are served can fulfill its primary mission of providing quality health care within a safe environment and community.

COMMUNITY RESOURCE FOCUS: Assists with disposition planning and serves as a referral source for patients seeking assistance.

• Educates Behavioral Health patients/families/significant others about effective strategies to manage behavioral outbursts and achieve success during treatment.
• Possesses a working knowledge of community services
• Assists in referring patients to the most clinically appropriate setting
• Incorporates trauma informed care and recovery principles in education to patients, staff, and families.
• Assists with removing any barriers patients/families encounter with recommendations
• Acts as a patient advocate to ensure the patient is successful in their ongoing treatment after hospitalization
• Maintains solid working relationships with other community providers
• Recognizes and reports abuse/neglect situations as required by law

Qualifications:

Certifications:

• Basic Life Support (BLS) within 30 days - American Heart Association (AHA)
• Crisis Prevention Institute (CPI) Training within 3 months
• Minimum of 1 year of Behavorial Health experience Upon Hire

Education: Bachelor's Degree

Other Requirements

Writes, reads, comprehends and speaks fluent English. Basic computer knowledge using word processing, spreadsheet, email, and web browser. Multicultural sensitivity Critical thinking skills using independent judgment in making decisions. Advanced reading, writing and oral skills Ability to utilize PC including, basic elements of Windows environment, keyboarding, work with mouse, and perform basic computer tasks with instruction. Ability to maintain and tolerate stressful patient interactions and situations.

Carle Health Company Overview:

Find it here.

Discover the job, the career, the purpose you were meant for. At Carle Health, we're committed to fostering a workplace where every team member feels valued, respected and empowered, where passion and purpose come together to positively impact the lives of our patients and our communities. Find it all at Carle Health.

Our nearly 17,000 team members and providers work together to support patient care across central and southeastern Illinois. We’ve grown to include eight, award-winning hospitals and a multispecialty provider group with more than 1,500 doctors and advanced practice providers. We’re developing the next generation of providers and healthcare professionals through Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Methodist College. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: [email protected].

Salary Range: The compensation range for this position is $22.75per hour - $37.99per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model. Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.