Customer Support Specialist
Job Overview
We are looking for a Customer Support Specialist for our team. You should be excellent in verbal and written communication skills for this role. You will be expected to have a thorough knowledge about the products and services offered by the company. You are going to be in direct contact with the customers so you should have complete knowledge of the products and services. You will be accountable to troubleshoot any problem occuring to the customers regarding the products.
If you consider yourself suitable for this role, please do apply.
Responsibilities
- Maintain good relationship between customers and the company.
- Provide detailed information about the products and services offered.
- Communicate effectively with the customers.
- Listen to the customer and provide adequate solutions for their problem.
- Achieve the sales targets productively.
- Train the junior staff if required.
- Keep the record of customers and follow-up with them on a timely basis.
Requirements
- Degree in Business Administration will be prefered
- 2 years of experience in customer services.
- Excellent verbal and written communication skills.
- Familiar with CRM Software like Zoho, Hubspot and Salesforce.
- Proficient in MS Office.
- Quick decision making skills.
- Excellent time management skills.
Recommended Jobs
Branch Manager
Branch Manager – Commercial Landscaping & Snow Operations $9MM Branch | High Retention | Growth Opportunity Our client is a well-established and growing commercial landscape company with multipl…
Structural Design Engineer
Nucor is North America's largest recycler and most diversified steel and steel products company. Since 1969, we've led the industry in developing innovative technologies for recycling scrap into high-…
Account Partner - MedTech
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in histo…
IGA (Saviynt) Product Owner - Identity and Access Management (Remote)
Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We striv…
Wind Technician II Hoopeston - Rossville, IL
We are Offering $2,500 USD GWO Sign On Bonus* Join our journey towards wind energy solutions . At Vestas, we believe in a world powered by renewable energy. We are a worldwide authority i…
Associate Director, International Marketing - Gyn Oncology
Company Description About AbbVie AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of to…
Electrical Engineer
Job Responsibilities: RF Circuit and Communication: Extensive background in RF circuit design and wireless communication theory essential for driving innovative solutions. Design Expertise: Pro…
Amazon Brand Strategist
About AMZ Advisers: AMZ Advisers is a digital media marketing agency focused on developing and implementing strategic marketing plans for the global Amazon marketplaces. Working at AMZ Advisers …
Management Consultant, Change Management Specialist
Management Consultant, Change Management Specialist Our consultancy is looking for a highly motivated and talented Change Management Specialist. We are looking for peak performers who have a passi…
Phlebotomist
Labcorp is seeking a Phlebotomist to join our team in Rockford, IL. Work Schedule: Monday/Wednesday 12:00pm-8:30pm, Tuesday/Thursday/Friday 10:00am-6:30pm, and Saturday Rotation 830am -1230p…