Accounts Receivable Collections Specialist
The Accounts Receivable (AR) Collections Specialist is responsible for the collection of receivables from customers. What you need to succeed (Skills)
- Perform AR collection calls for customers as needed or where directed
- Send account statements and invoice copies upon request
- Review and respond to messages from the AR mailbox
- Checks customer references and forwards to AR Manager for approval
- Perform customer account research and reconciliations
- Record customer call notes in system
- Prepare and submit refund requests
- Process credit applications and follow up on customer references
- Review and release credit over-rides as directed
- Provide coverage to the front desk receptionist
- Enforce established credit policies, procedures and changes requested by management
- Perform other duties as assigned
- Maintain customer accounts and settings in accounting system
- Act as back-up to the department on as needed basis: research and resolve credit card disputes, process receipts/cash application, daily deposits, daily bank transfers, and journal entries
- 3+ years prior experience in cash applications & accounts receivable
- Excellent communication skills, both written and verbal
- Good organizational and problem-solving skill
- Strong attention to detail; achieve thoroughness and accuracy when accomplishing a task
- Ability to maintain confidentiality
- Manage and prioritize multiple tasks
- Strong customer service skills
- Strong computer skills including MS Excel and Word
- Compensation: $19-$23/hour. Compensation will be determined based on experience, competencies, certifications, and education.
- Benefits:
- Medical Insurance
- Vision Insurance
- Dental Insurance
- Life and AD&D Insurance
- Disability Insurance
- Flexible Spending Account (FSA)
- 401(k) with company match
- Paid Time Off (PTO)
- Paid Sick Time
- Paid Holidays
- Additional voluntary benefits: We also offer a variety of other benefits including an Employee Assistance Program (EAP), Accident Coverage, Critical Illness, Cancer Insurance, Pet Insurance, and Identity Theft Insurance
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