Systems Administrator

Job Description

Job Description

Systems Administrator

Location: Elgin, IL

Type: Full-Time | On-Site

Department: Information Technology

About the Role

We are seeking a skilled and proactive Systems Administrator to join our team and take full ownership of our organization’s IT infrastructure and support operations. This position will be responsible for managing and maintaining our internal systems and workplace devices while ensuring data security, uptime, and efficiency across the business. As we transition from a fully managed IT service provider, this role will be instrumental in bringing IT capabilities in-house and ensuring a smooth handoff of responsibilities.

Key Responsibilities

• Monitor and maintain the health and security of all internal systems and workplace devices.
• Administer cloud services including Microsoft 365, VoIP platforms, and other SaaS-based tools.
• Provide technical support to end users for hardware, software, connectivity, and account-related issues—remotely or in person.
• Perform regular maintenance, including software updates, patch management, backups, and security configurations on internal systems and workplace devices.
• Handle onboarding and offboarding processes including user setup, access provisioning, and device configuration or recovery.
• Implement and maintain a disaster recovery plan, business continuity plan and cyber incident response plan.
• Create, maintain and update internal Information Systems policies that align with company risk management goals.
• Support and complete client-facing third-party risk assessments, security questionnaires and connectivity documents in collaboration with relevant departments.
• Maintain inventory of IT assets and infrastructure documentation and perform annual audits validating accuracy.
• Coordinate with third-party vendors or service providers when needed for escalations or specialized support.

Required Skills & Experience

• 2+ Years of Experience in Information Technology support roles with broad infrastructure exposure and daily end user interaction preferred.
• Proficiency with Windows environment, Microsoft 365 administration, and cloud-based collaboration tools.
• General network support experience configuring and supporting firewalls, Access Points and local networks.
• Knowledge of backup and disaster recovery solutions (e.g., Veeam or similar tools).
• Strong interpersonal skills for troubleshooting devices and applications for the end user community.
• Ability to work independently, manage priorities, and respond quickly to incidents and service requests.

Benefits

• Health insurance (offer medical, dental, vision, short-term disability, long-term disability, and life), with multiple plans 100% paid by Advantax
• Annual Profit-sharing Bonus
• 401(k) program with company match
• 15 PTO days per calendar year
• 17 Holidays including a week off in the summer and winter
• Gym reimbursement
• Paid Maternity and Paternity Leave
• Charity matching (Advantax matches the donation to your favorite charity)
• Summer hours Memorial Day to Labor Day (half-day Fridays)

Advantax provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.