Delivery Practice Owner, Associate Director

Fitch Group is currently seeking a Delivery Practice Owner based out of our Chicago office

As a leading, global financial information services provider, Fitch Group delivers vital credit and risk insights, robust data, and dynamic tools to champion more efficient, transparent financial markets. With over 100 years of experience and colleagues in over 30 countries, Fitch Group’s culture of credibility, independence, and transparency is embedded throughout its structure, which includes Fitch Ratings, one of the world’s top three credit ratings agencies, and Fitch Solutions, a leading provider of insights, data and analytics. With dual headquarters in London and New York, Fitch Group is owned by Hearst.

The Delivery Owner, Associate Director is a squad-facing role and leader within the Delivery Management track of Technology & Data Delivery Enablement, enabling predictable delivery for an Agile squad(s). This role ensures predictable execution, proactive dependency management, and continuous evolution of ways of working. While evolving beyond traditional Scrum Master responsibilities, this role remains deeply rooted in Agile values with coaching at its core.

This position operates within a culture of agility, accountability, delivery excellence, and continuous improvement. It ensures delivery among an Agile squad(s) and drives the integration of AI-enabled practices into the delivery process . Accountable for squad delivery metrics, predictability, and throughput.

As a senior practitioner, this role makes significant contributions Communities of Practice, partners with senior leaders in the chapter to help establish enterprise-wide delivery standards, mentors delivery practitioners, and drives strategic initiatives that elevate delivery maturity and capability at scale.

What We Offer

• Direct impact: Enable delivery outcomes for complex, high-visibility initiatives
• Modern practices: Drive Agile-based delivery management evolution, including AI-enabled workflows grounded in Agile principles
• Collaborative environment: Partner with Tribe Leads, Technical Owners, Product, Engineering, Data, Finance, and Business sponsors
• Community engagement: Lead initiatives in the Delivery Center of Excellence and Communities of Practice through coaching and mentorship
• Growth and development: Leadership exposure, people leadership opportunities, and ability to develop practitioners

We'll Count on You To

End-to-End Squad Delivery

• Enable delivery outcomes for your squad ensure predictable execution and high-quality delivery
• Ensure definition of ready/done and release criteria are consistently applied
• Conduct requirements and acceptance criteria analysis, and identify and manage dependencies with other teams
• Maintain squad-level accountability, modeling best practices within your assigned squad
• Ensure squad meets delivery commitments; drive predictability, throughput, and quality metrics
• Facilitate strategic decisions and trade-offs with colleagues and senior leadership
• Create transparency in delivery health; provide honest assessments and escalate risks with options and solutions
• Mentor Delivery Owners through coaching and Agile leadership

AI Enablement and Modern Practices

• Drive adoption of AI-enabled delivery practices; mentor other Delivery Owners on AI tool utilization
• Identify and pilot new AI capabilities; share learnings with the Agile Delivery Center of Excellence
• Champion AI literacy and responsible AI use within delivery management
• Share learnings with peers and contribute to delivery practice evolution

Operating Model and Enablement

• Enable squad-level delivery rituals, escalation protocols, and forums rooted in Agile principles
• Drive evidence-based planning and forecasting at a squad level
• Keep roadmaps, backlogs, capacity plans, and forecasts synchronized and actionable
• Lead retrospectives that identify systemic improvements; drive cross-squad improvement initiatives
• Model accountability by owning delivery outcomes and transparently communicating status and risks

Continuous Improvement and Evolution

• Coach squad members on flow, predictability, and metrics; leverage modern practices to accelerate delivery
• Foster a culture of experimentation and continuous improvement

Center of Excellence Contribution

• Lead initiatives within the Agile Delivery Center of Excellence
• Develop delivery standards, playbooks, and best practices
• Share innovations across the organization
• Contribute to training programs and capability-building initiatives

What You Need to Have

• Bachelor's degree in Business, Technology, or related field; or equivalent experience
• 6-8 years in Agile delivery, with 3+ years as Delivery Owner or Scrum Master
• Certified Scrum Master (CSM) and Certified Scrum Professional (CSP) or equivalent
• Proven track record delivering complex initiatives with measurable outcomes
• Demonstrated experience mentoring delivery practitioners
• Strong executive communication and stakeholder management skills

What Would Make You Stand Out

• Multiple advanced Agile certifications (CSP, SAFe, Kanban)
• Experience leading delivery transformation or AI enablement initiatives
• Background establishing delivery standards or leading Communities of Practice
• Experience in financial services or regulated industries

Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

We are building incredible things at Fitch and we invite you to join us on our journey.

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites:

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch Group is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

FOR CHICAGO ROLES ONLY: Expected base pay rates for the role will be between $140,000 and $160,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors. Base pay is one part of Fitch’s total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, long-term incentives, and other benefits sponsored by Fitch.

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