Manager, Cancer & Outpatient Services (Infusion and Cancer Supportive Services)

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Major Responsibilities:

• Planning, management, implementation and evaluation to ensure quality, efficiency and cost effectiveness.
• Participates in short and long range strategic, financial and capital planning. Analyzes and plans for the needs of each area.
• Establishes staffing requirements. Plans for the appropriate utilization of human resources.
• Assesses acuity, caseload and complexity of patients to determine staffing levels.
• Monitors quality of care and patient satisfaction, oversees implementation of measures to improve both.
• Assumes 24 hour responsibility for assigned areas of operations.
• Develops and implements policies and procedures to assure efficient operations consistent with hospital and system philosophy, policies and procedures.
• Coordinates completion of marketing plans for the cardiovascular service line with the Director.
• Conducts special projects and studies related to area activities, goals and objectives.
• Supports and facilitates care management in conjunction with hospital protocols.
• Ensures compliance with all regulatory agency standards, (i.e., federal, state and local governing bodies Accrediting Organization) all hospital policies and procedures.
• Preparation and administration of budgets to ensure adequate personnel, facilities and supplies.
• Completes forecasting for annual and long term budgets.
• Coordinates completion of financial/program feasibility studies.
• Plans and administers annual budgets and monitors budgetary expenditures, reports and justifies variances on an ongoing basis.
• Assures efficient utilization of staff, supplies and equipment.
• Identifies inventory levels and cost of supplies maintained in area.
• Develops new and expanding program proposals with cost/budget implications.
• Responsible for the selection, development, motivation and evaluation of staff.
• Facilitates staff meetings relating to department(s), hospital and system activities.
• Recruits selects, mentors and motivates direct reports to achieve area and personal goals and objectives.
• Evaluates and conducts performance reviews for staff on a timely basis.
• Coordinates recruitment activities, facilitates and promotes retention strategies.
• Assesses educational needs of the staff and facilitates educational opportunities.
• Assists individuals with identifying professional goals and provides opportunities to achieve those goals.
• Ensures an adequate orientation program.
• Implements and coordinates disciplinary procedures.
• Monitors and facilitates the resolution of performance and/or other employee relations issues.
• Maintenance of effective working relationships with internal and external customers.
• Collaborates with physicians, management and other healthcare professionals to assure delivery of quality care, patient and physician satisfaction and continual use of area services.
• Actively participates in hospital committees and projects (CQI, marketing, etc.)
• Networks with peers to assure that administrative and clinical standards integrate with department and hospital services.
• Networks with professionals at other healthcare facilities for clinical standards.
• Coordinates activities with various other hospitals departments to ensure patient satisfaction as well as cost effectiveness.
• Responsible for personal and professional growth:
• Stays abreast of current standards of care via literature, educational events, internal/external resources and networking.
• Maintains memberships in community and professional organizations.
• Participates in activities to enhance professional growth by involvement in professional organizations and continuing education.

Licensure: Nurse, Registered (RN) AND Education/Experience Required:

• Bachelors Degree required in health care related field focused in Outpatient Service line

• 3-5 years of previous management experience
• 5 years previous clinical experience in Outpatient Service line. This position will need to recognize the needs and behaviors of a variety of age groups of patients treated, i.e., understand normal patterns of adult behavior and look for signs of normal aging; prior experience with various age groups is preferred.
• Oncology Experience Preferred

Knowledge, Skills & Abilities Required:

• Communication and presentation skills
• Organization, planning and delegation skills.
• Team building skills
• Proven leadership skills
• Results oriented with concern for appropriate process.
• Global perspective.
• Proficiency in the operation & understanding of technical equipment.
• Basic computer knowledge
• Current RN license in State of Illinois

Physical Requirements and Working Conditions:

• Ability to travel locally and long distances.
• Ability to work under stressful conditions and in difficult situations.
• Ability to assume 24 hour accountability for areas of responsibility. z
• May be exposed to hazardous materials and life threatening diseases.
• Ability to do light lifting.

This indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.