Senior Oracle EBS Solution Engineer

Job Description

Job Description

Who we Are

Oncourse Home Solutions (OHS) is a people-centric, $500M organization that is owned by private equity firm, Apax Partners operating under the brands American Water Resources, Pivotal Home Solutions and American Home Solutions. We do what is right for our people so they can do their best when serving our 1.8+ million customers across the U.S. Our mission is to create lasting value for our customers and our partners by helping homeowners navigate the unexpected, reduce costs, and make homeownership enjoyable for all. Our vision is to make our products and services accessible to our customers and our partners by becoming the most trusted and reliable home solutions organization in the market. We are committed to fostering an environment that embraces diversity in all forms, where our employees, customers and partners feel valued, respected, and supported.

As a US-based warranty provider, we provide expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home. Inside the home we protect critical aspects of home function such as plumbing, heating and cooling, appliances, power surges, hot water heater, and interior electrical. Outside the home we provide protection for critical lines (water, gas, wells, sewers, electric and septic). We primarily go to market B2B2C, partnering mostly with water/gas/electric utilities and municipalities to offer our product leveraging their brand for marketing and often adding our subscription fee to the water/gas/electric bill itself. When our customers need help with home maintenance, repair, or coverage, OHS is there. This is what it means to be an ‘Oncourse SUPER’—Successful, United, Progressive, Empathetic, Reliable. SUPERs get it done. We sweat homeownership so our customers and partners don’t have to.

As an equal opportunity employer, our employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, ancestry, marital status, parental status, mental or physical disability, military or veteran status, or any other basis protected by federal, state, or local law. Oncourse Home Solutions is committed to recruiting and retaining talented applicants and to providing all employees with a workplace free from discrimination and/or harassment.

Position Summary

We are seeking a highly skilled Senior Oracle EBS Solution Engineer, with deep expertise in Oracle EBS to lead the design, implementation, and optimization of Oracle EBS solutions across our enterprise. In this role, you will work cross-functionally with business stakeholders and IT teams to deliver scalable, high-performance solutions that support critical business processes in areas such as Financials, CRM, and SCM modules. The ideal candidate will have a strong blend of technical and functional experience, be capable of managing complex solution architectures, and play a key role in driving Oracle EBS enhancements, integrations, and strategic initiatives.

This role will be based in our Naperville IL office. Our office environment is a key driver of our company culture and employee experience, so a regular in-office hybrid model (generally T-TH in office and M & F remote) is required.

Responsibilities include but are not limited to:

• Develop new system enhancements development, integrate new partner/system integrations, and provide production support.
• Conduct requirements analysis, design, build and testing.
• Offer expert guidance on applying technology/applications to business needs.
• Serve as a technical resource with a strong functional foundation.
• Create and promote solutions that support business requirements and strategies, aligning with enterprise and departmental goals.
• Assist leadership in managing customer expectations for project implementation and stakeholder communications.
• Work closely with internal customers to understand business objectives and ensure successful technology enablement Collaborate with stakeholders to ensure that key projects are aligned with business requirements, including budget and finance considerations.
• Review and implement all systems and documentation under development.
• Advise on technology prioritization and future utilization, as well as business process improvements.
• Identify and analyze gaps between current and desired processes, design new processes, develop performance measures, and plan transition to new processes.

We’re Excited if This is You

Requirement of the role:

• Minimum of 6 years of Oracle EBS Technical experience.
• Minimum of 6 years of Oracle EBS R12 techno-functional experience with focus on Financials (GL, AP, AR, Cash Management, Fixed Assets), CRM Foundation, Service Contracts, Field Service, Advanced Scheduler, Install Base, Procurement, and Inventory.
• Proficient in technical skills: PL/SQL, Forms, Reports, XML Publisher, Workflow builder, SQL tuning, Web ADI, OA Framework.
• Understand client program objectives and align operational support activities to meet those objectives.
• Comprehend the relationship between applications, application architectures and business processes.
• Proven ability to apply project management skills to solve practical problems in a high-tech development environment.
• Excellent verbal, written and presentation skills.
• Self-starter capable of managing multiple projects simultaneously with a strong desire to learn and expand knowledge.
• Strong Collaboration, prioritization and team working skills.
• Ability to thrive in a fast-paced dynamic environment with virtual teams.

Computer Skills Needed to Perform the Job:

• Proficiency in Microsoft O365

Education:

Bachelor’s Degree in Information Systems or equivalent technology field (or relevant experience) required.

We offer a compelling total rewards package that includes a competitive base salary and comprehensive benefits to support your total wellbeing.  The base pay range for this position is $125,000 - $175,000 USD Annual. The specific pay offered will depend on qualifications, experience, education and skill set. The compensation offered may also include an annual performance-based bonus, sales incentive plan or commission target.

Our benefits include, but are not limited to, healthcare, life insurance, paid time off, retirement, commuter benefits, and education reimbursement. Exact compensation may vary based on skills, experience, and location.

Join our SUPER Team and Enjoy Amazing Benefits!

• Competitive Compensation : We value your hard work and are proud of our competitive pay for performance philosophy.
• Comprehensive Health Coverage : Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage.
• 401(k) Plan with 4% Company Match : Secure your future with our robust retirement plan.
• Generous Paid Time Off : Take the time you need to recharge and relax.
• Education Assistance Program : Invest in your growth and development with our support.
• FSA/HSA Options : Flexible spending and health savings accounts to manage your transportation and dependent care expenses.
• Employee Wellness : Access to EAP, health, legal, and financial resources to support your overall well-being.
• Vibrant Company Culture : Monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs) to keep you engaged and connected.

Competencies:

Functional / Technical Skills: Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets firsthand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect

Action Oriented: Enjoys working hard; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.

Integrity and Trust: Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.

Self Development: Is personally committed to and actively works to continuously improve him/herself; understands that different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits.

Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.

Ethics and Values: Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches .