Alumni Engagement & Philanthropy
- Bachelor’s Degree in Business, Marketing, Behavioral Health or other equivalent training and experience
- Experience navigating mental health systems or services, with the ability to offer peer-based support rooted in personal insight and empathy
- Working knowledge of the 12-step philosophy and programs
- Ability to work with people from diverse backgrounds and personalities
- Experience in coordinating services with a range of community resources
- Displays a calm, empathetic and professional demeanor
- Computer proficiency required
- Possess a valid driver’s license and the ability to meet agency insurance requirements
- Must have own transportation to travel to various sites
- Belief in the mission and vision of Rosecrance
- Work hours prescribed and any additional hours deemed necessary for the responsibilities assigned.
- Maintain and strengthen relationships with alumni and their family through consistent communication.
- Serve as the primary point of contact for alumni engagement inquiries and outreach.
- Develop and implement a strategic engagement plan.
- Coordinate events (virtual and in-person) such as reunions, appreciation receptions, networking mixers, and panels.
- Establish alumni recognition programs or spotlights to highlight success stories and build community.
- Maintain an up-to-date alumni database including contact info, engagement history and areas of interest.
- Create and distribute newsletters, and personalized updates that reinforce the value of ongoing involvement.
- Recruit and train alumni to serve as volunteers, mentors, speakers, or advocates.
- Support or lead alumni giving campaigns and fundraising initiatives.
- Partner with development staff to identify potential donors.
- Engage and steward individuals with lived experience by inviting them to participate in fund development events, supporting annual appeals, and maintaining relationships with alumni donors.
- Work with internal stakeholders including alumni, clinical, communications and development teams to ensure alumni initiatives are integrated across departments.
- Track and analyze alumni and client engagement metrics – including event participation, volunteer hours, giving history, experience feedback, long term outcomes and other philanthropic indicators to inform outreach and development strategies.
- Work to increase the number of alumni supporting the Rosecrance Foundation and serving on the PLC.
- Work on strategies to increase number of referrals and the percentage of alumni using the alumni app.
- Exercise confidentiality in keeping with the professional Code of Conduct and within the framework of the law.
- Deliver exceptional customer service consistently to every customer.
- Serve as a role model and demonstrate positive guest relations in representing the agency.
- Assume other related responsibilities as delegated by management.
- Hours: Monday- Friday 8:00am-5:00pm
- Shift: 1st
- Starting Salary: $50,835.20
- Medical, dental, and vision insurance (multiple plan options to meet your needs)
- 401(k) with employer match & discretionary contribution
- Group Life Insurance, LTD and AD&D
- Tuition assistance & licensure/certification reimbursement
- Paid Time Off, sick time, bereavement leave
- Referral program earning up to $1,000 per hire!
- Wellness program, including an on-site gym at select facilities
- Discounts at participating retailers
- Daily pay available through UKG Wallet for financial flexibility
- AARP Employer Pledge Program
- MSEP (Military Spouse Employment Partnership).
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