Senior Field Service Engineer

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @ Carrier.

At Automated Logic, we've been developing and supporting intelligent building solutions that have helped customers, including small businesses to Fortune 500 corporations, operate their buildings more efficiently for over 40 years. Our products help reduce energy consumption, lower utility, operating and maintenance costs, and improve indoor air quality, occupant comfort, and productivity. Technology that supports the buildings and industry of today and tomorrow requires a wide range of talents and skill sets.

About this role

As a Field Engineer, you will be crucial to ALC’s business through the field commissioning of building automation systems created specifically for each individual customer. We are looking for a team member who is self-motivated, detail oriented, and is customer focused. You will work on solving increasingly complex problems and assist in the training and development of less experienced Field Engineers.

Key Responsibilities:

• Initiate, install, troubleshoot optimize customer systems that utilize advanced Direct Digital Control technology.

• Serve as local contact for technical issues and leader in the field.

• Offer effective solutions for increasingly complex system issues.

• Provide turnkey project delivery on small to medium projects.

• Responsible for ensuring that systems operate properly, to include controls, sensors, and software.

• Load software, configure trends, alarms, and reports.

• Implement time management strategies to ensure customer satisfaction.

• Communicate and document the status and details of the project for the customer.

• Provide site-specific training to owners/operators on the complete system.

Required Qualifications:

• High School Diploma or GED.

• 2+ years of experience in Building Automation, HVAC, or technical field.

• Capable of climbing ladders or using other lift equipment over 8 feet above grade and capable of lifting items up to 50lbs.

• Valid and current Driver’s License and can be insurable by the company’s insurance.

Preferred Qualifications:

• Bachelor’s degree, associate degree, Technical/Business School Certificate or Diploma in HVAC, Controls, or related field.

• Experience with building automation software, such as WebCTRL, and installing increasingly complex building automation controls.

• Basic knowledge of navigating and integrating into a variety of building automation systems.

• Advanced knowledge of TCP/IP networks including wireless technology.

• Experience interacting with a large and diverse number of simultaneous challenges, requiring knowledge of multiple disciplines.

• Ability to communicate technical information to a non-technical audience.

• Excellent communication skills and the ability to work well in a team environment.

• Proficient with Microsoft 365 applications.

Benefits
Employees are eligible for benefits, includ ing :

• Health C are benefits : Medical, Dental, Vision ; wellness incentives

• Retirement benefits

• Time O ff and L eave: P aid vacation days, up to 15 days ; paid sick days, up to 5 days ; paid personal leave , up to 5 days; paid holidays , up to 13 days ; birth and adoption leave; parental leave; f amily and m edical l eave; bereavement leave; jury duty; military leave; purchased vacation 

• Disability: Short-term and long-term disability 

• Life I nsurance and A ccidental D eath and D ismemberment 

• Tax- A dvantaged A ccounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account 

• Tuition A ssistance 

To learn more about our benefits offer ing , please click here: Work With Us | Carrier Corporate T he specific benefits available to any employee may vary depending on state and local laws and eligibility factors , such as date of hire and the applicability of collective bargaining agreements .

Factors which may affect pay within this range include , but are not limited to, skills, education, experience , and other unique qualifications of the successful candidate.

T his position may be entitled to short - term cash incentives, subject to plan requirements .

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Pay Range:

B enefits available

Applications are ongoing

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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