Accounts Receivable Clerk - Hybrid

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Job Title: Account Receivable Clerk
Reports To: Accounting Manager
Department: Accounting
FSLA: Non-Exempt
Compensation: $21-$25 Hourly

Summary:
The Accounts Receivable Coordinator I is responsible for providing financial, administrative, and clerical support by ensuring the company receives payments for goods and services and properly records the transactions according to established policies and procedures. This position focuses on accurate and timely collections, tracking incoming payments, and supporting the overall accounts receivable operations.
Duties and Responsibilities:

• Maintain and update customer account information, including contact details, payment terms, and credit limits.
• Address and resolve customer disputes related to billing, payments, and account discrepancies in a timely manner.
• Generate and distribute regular accounts receivable reports, including aging summaries and collection forecasts.
• Reconcile accounts receivable sub-ledger to the general ledger to ensure accuracy.
• Process customer credit applications and new vendor forms in a timely manner.

• Provide exceptional customer service to internal and external stakeholders, handling inquiries and issues professionally.
• Ensure compliance with company policies, accounting standards, and regulatory requirements in all accounts receivable activities.
• Collect on past-due accounts by following up with customers via phone, email, or mail, and escalating delinquent accounts to senior staff as needed.
• Act as a backup to applying incoming payments (checks, ACH, wire transfers, etc.) to customer accounts, ensuring timely and accurate posting.
• Provide administrative backup to the Tax Expert by ensuring accurate filing and availability of customer exemption documentation
• Other tasks as assigned by management.

Skills and Competencies:

• • Strong ability to research and provide solutions
  • Excellent organizational and time management skills.
  • Ability to multi-task and prioritize collections
  • Good communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Basic understanding of accounting principles and accounts receivable processes.

Education & Experience:

• • High School Diploma or equivalent required.
  • 1-3 years of experience in accounts receivable or general accounting.
  • Experience with accounting software and MS Office a plus
  • Basic Excel knowledge

Benefits:

• Complete insurance coverage – Medical, dental, vision, life insurance, flex spending accounts and disability plans with Company contributions
• Pet insurance and bring your dog to work days
• Corporate partnerships with Life Time Fitness, Bears Fit, Skechers and Tickets at Work
• Generous paid time off (vacation, sick and personal days as well as yearly floating holiday)
• 401(k) eligibility day one of employment, with a Company match after the first year of employment
• Paid maternity and paternity leave based on years of service
• Relaxed dress code
• Overture family fun – Summer BBQs, volunteer ERGs, employee vegetable garden, contests, potlucks and cookoffs
• Employee referral bonus