Director, Operations - Corporate, Naperville, IL (01)
- Maintain an appropriate level of public relations with employees, clientele and hotel staff
- Communicating effectively with the hotels’ staff and with the Director of Audiovisual
- Achieving budgeted rentals and maximum profitability
- Maintenance of existing programs, as well as the development of new concepts which ensure the highest possible level of quality equipment and service excellence
- Maintaining knowledge of local competition, resources and general industry trends and innovations
- Implementing and supporting operating policies and procedures
- Maintaining a high level of professional appearance, demeanor, ethics and image of self, as well as subordinates
- Providing appropriate staffing to meet corporate objectives
- Coordinating internal training and development programs which foster promotion within the company.
- Maintaining updated and current knowledge of audiovisual projection, programming, sound, lighting, video, show direction and all forms of audiovisual productions and equipment currently practiced by Five-Star AudioVisual
- Maintaining a current and secure inventory at location
- Maintain an ambitious, hard-working, professional development of self and subordinates
- Other related duties as required or assigned.
- Have the ability to effectively deal with people in a corporate environment
- Have the ability to be familiar with all office procedures as practiced by the company
- Have the ability to operate the business computer system
- Have the ability to make intelligent on the spot decisions pertaining to the day-to-day operations
- Have the ability to work under pressure
- Minimum of 3 years experience in the audiovisual industry
- Advanced knowledge and experience with audiovisual setups and strikes
- Exceptional customer service or hospitality experience required
- Valid Driver's License and a clean driving record are required to operate company vehicle
- Certification in audiovisual technology or related courses (preferred)
- Audio - microphones, speakers, sound systems, channel mixers, etc.
- Video - LCD, LED, projectors, screens, monitors, etc.
- Lighting - GOBO, gels, uplighting,basic lighting kits, stage lighting, etc.
- Computers - Advanced knowledge on PC and Mac software
- 401(k) with matching
- Roth 401(k) with matching
- Medical, Dental, and Vision Insurance
- Health savings account
- Life insurance
- Paid sick time
- Vacation time
- Company paid holidays
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