Packaging Quality Specialist

Job Location: ​Chicago​

Chicago, IL

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role:

For our North American Packaging Quality team, we are seeking an experienced Packaging Specialist to join our dynamic team at our Chicago office. Reporting to the Head of Quality Packaging for North America, you will be responsible for packaging quality activities, guaranteeing packaging and supplier compliance and ensuring the effective launch of all packaging changes and projects planned for this area. This position requires a dynamic individual to manage packaging tasks and collaborate with cross-functional teams.

You will play a pivotal role in supporting continuous packaging improvement projects and packaging compliance to North American specification changes. Your expertise will be crucial in reviewing the overall quality of new packaging materials and suppliers, providing technical support throughout the process. The successful candidate will champion knowledge-sharing across teams, ensure best practices between Ferrero and drive visibility for packaging contributions in this area.

Main Responsibilities:

• Keeping updated and shared lists of food safety and technology challenges impacting packaging materials
• Defining preventive actions to minimize packaging suppliers risks with recommended actions to be conducted by the supplier
• Drive and track the execution of corrective actions/preventive actions following suppliers non-conformities
• Facilitate the application of Food Safety and Quality procedures related to packaging in collaboration with functional Ferrero partners
• Analyze quality documentation with critical approach to identify gaps internally and externally and propose improvements
• Ensuring end-to-end management of quality documentation related to packaging materials supplied to the North American region
• Direct involvement with internal stakeholders related to governance towards projects and product launches in North America

Who we are looking for:

• Bachelor's degree in Packaging Engineering or a related field (e.g., Chemical)
• Preferably 10+ years of experience in the packaging industry
• Strong knowledge of GFSI-approved standards (FSSC, BRC-GS, SQF.) and North American packaging regulations (FDA & CFIA)
• Experience in leading second party audits (certification preferred)
• Solid understanding of processes, production, development, and information systems related to packaging
• Familiarity with International Environmental & Safety Standards (e.g., ISO 14001 and ISO 45001) and local safety/environmental regulations
• Ensure NAM Packaging compliance, meeting quality, functionality, regulatory and cost-effectiveness standards
• Experience leading second party audits ((planning, execution, monitoring)
• Regularly liaise with other Ferrero Packaging functions, local and global, to follow up on new projects, innovations and sustainability solutions.
• Preferred certifications: GFSI, HACCP, and PCQI
• Excellent problem-solving and interpersonal skills
• Proactive and strategic thinker
• Fluent in English (verbal and written)

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Compensation Data

The base salary range for this position is $95,000 - $126,000 annually. Actual compensation will be determined based on experience, qualifications, and other job-related factors permitted by law. This range represents the anticipated salary for this position at this time.

In addition to base salary, we offer a comprehensive benefits package, including health insurance, retirement plans, paid time off, and other benefits. Learn more about our benefits at .