Host
Job Title: Host
About Us: Nic + Junior’s is a chef-driven Tavern rooted in elegance, hospitality, and story. Founded by seasoned restaurant professionals, our lead chef was nominated as a semi-finalist by the James Beard Foundation as Outstanding Chef and our executive team has a deep understanding of hospitality and professionalism in food service. We are in the heart of downtown Chicago in a small format, beautiful space nestled between Michigan Avenue and the Trump Hotel. We offer everything from fresh raw bar seafood, to prime steaks and an amazing cocktail driven bar.Job Overview: We are seeking a polished, professional presence with a strong personal presentation, engaging, warm personality who is well-organized, and a service-oriented Host to join our team. The ideal candidate is passionate about hospitality, thrives in a team environment, and possesses strong communication skills to ensure every guest feels welcome and valued.
Key Responsibilities
- Greet and welcome guests warmly, creating an inviting atmosphere.
- Manage reservations and seating arrangements using Tock, or other reservation systems.
- Maintain an organized and efficient seating plan to maximize guest satisfaction and restaurant flow.
- Communicate effectively with guests and team members to ensure smooth coordination and excellent service.
- Handle guest inquiries, concerns, and special requests professionally and promptly.
- Monitor the dining room to anticipate guest needs and respond proactively.
- Assist in maintaining cleanliness and organization of the front-of-house areas.
- Support team members during busy periods by assisting with tasks as needed.
- Uphold the standards and values of fine dining hospitality at all times.
- Adherence to our professional uniform and grooming standards is required.
Qualifications
- Strong communication skills, both verbal and written.
- Possess or be willing to obtain ServSafe and BASSET certifications before the employment start date.
- Highly organized and detail-oriented with the ability to multitask.
- Maintains a positive attitude and displays a genuine desire to help others.
- Thrives in a collaborative, team-oriented environment.
- Ability to remain calm and composed under pressure in a fast-paced setting.
- Previous fine dining hosting experience and familiarity with Open Table is preferred but not required.
What We Offer:
We offer $16-20/hr plus tips, in addition to continued advancement opportunities. As part of Nic & Junior's, you also have continual opportunities to grow and advance within our organization. Benefits include:
- Opportunities for professional development and advancement.
- A dynamic and supportive work environment.
- Employee discounts, paid time off, and other benefits.
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