Product Support Sales Representative

Roland Machinery Co
Carterville, IL

Job Description

Job Description

Roland Machinery Company is a family-owned company established in 1958. Roland Machinery is one of the Mid-West’s leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial and forestry equipment: expanding across 5 states and 17 locations.

Responsibilities & Duties:

  • Maintains relationships with clients by providing service, support, information, and guidance
  • Maintains quality service by establishing and enforcing organization standards
  • Contributes to team effort by accomplishing related results as needed
  • Requires a close working relationship with parts, sales and service managers to ensure total customer satisfaction
  • Proper coverage of territory will require extensive travel within the territory, to develop relationships with customers and provide them with a high level of product support.

Qualifications & Skills:

  • Strong sales background and possess strong self-motivation skills
  • Outgoing and have the drive to satisfy the needs of our growing customer base
  • Heavy equipment or technical background is a plus
  • Applicants must have a valid driver's license with a clean driving record
  • Above average computer skills
  • DOT medical card required due to having a company provided vehicle that may be used to tow items from time to time.
  • Must be able to lift items up to 50lbs. without assistance.
  • Must be able to perform thorough machine inspections, which often requires climbing up, down, under and around heavy mining and construction equipment.
  • Undercarriage inspections will require a PSSR to have the ability to work at ground level and perform the inspection and take measurements.

Benefits:

  • Full time regular employees are offered:
  • Comprehensive PPO health plan, & prescription coverage with non-tobacco discount
  • Flex spending account offered
  • Dental and vision
  • up to 4% 401K employer match, and a discretionary 2% annual profit-sharing contribution
  • Paid time off, with additional 8 paid holidays
  • Company Paid Life Insurance

Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150

Posted 2026-04-17

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